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Tom Kelley Buick GMC

4.8

About this business

Location details

633 Ave of Autos, Fort Wayne, IN, 46804, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.85,844 reviews
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Amanda Vollen's profile image
Amanda Vollen 
recommend  Recommended
4 years ago

Denny was a great help! Courteous and efficient all around. 

Business response:

Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Tom Kelley Buick GMC Team! 

Sharon Schaadt's profile image
Sharon Schaadt 
recommend  Recommended
4 years ago

Liked working with Ernie and Mike! 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Tom Kelley Buick GMC Team! 

Scott Lutz's profile image
Scott Lutz 
recommend  Recommended
4 years ago

Tom Kelley GMC was awesome. I got a great truck at a great price!! 

Business response:

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Tom Kelley Buick GMC Team! 

Tony Neuenschwander's profile image
Tony Neuenschwander 
recommend  Recommended
4 years ago

The whole staff at the dealership is on the up and up and treat you well. Kevin Smith is a great no pressure salesman. He knows the product that he sells great. 

Business response:

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Tom Kelley Buick GMC Team! 

Stan Watkins's profile image
Stan Watkins 
recommend  Recommended
4 years ago

Not to much hassle getting to the right deal. Looked for all the discounts available. 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Tom Kelley Buick GMC Team! 

Doug Schmucker's profile image
Doug Schmucker 
recommend  Recommended
4 years ago

Connor Gastineau Is a great salesman, everybody was easy to work with, finally found the Chevy equinox we wanted 

Paula Burke's profile image
Paula Burke 
recommend  Recommended
4 years ago

James Spuller was the best salesman that we have ever dealt with. I called Tom Kelley Buick GMC after driving thru the lot and liking the GMC trucks but not seeing the perfect truck. Within an hour I had a video from James of the perfect truck. However, upon my next visit and James showing me some other options and add on’s available apparently I really wasn’t sure what I wanted but did find it with James’ help. Purchasing my new truck was so simple through Kelley Buick GMC and I am so happy that James answered the phone whe... read more

Business response:

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from James and the rest of the Tom Kelley Buick GMC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Tom Kelley Buick GMC Team! 

Jeff Gerke's profile image
Jeff Gerke 
recommend  Recommended
4 years ago

I had the pleasure of working with Brody and Harry. They both made the process easy and were great to work with. I would recommend them to anyone that’s interested in a new car. 

Business response:

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The St. Marys Chevrolet Team 

Logan Chaney's profile image
Logan Chaney 
4 years ago

Seems Kelley's gotten greedy over the years. Was charged $372 for a part available direct from GM's website for $190, retail. I understand a markup but this is robbery. 

Business response:

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jami Langham/ jlangham@kelleyauto.com 

Frequently asked questions about Tom Kelley Buick GMC

How is Tom Kelley Buick GMC rated?

Tom Kelley Buick GMC has a 4.8 star rating with 5,844 reviews. 

When is Tom Kelley Buick GMC open?

Tom Kelley Buick GMC is closed now. It will open on Monday at 8:30 a.m. 

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