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Todd Wenzel Buick GMC of Grand Rapids
- Automotive
- Grand Rapids, MI
About this business
Todd Wenzel Buick GMC of Grand Rapids is your new and used Buick and GMC dealership in Grand Rapids, MI. Serving Wyoming, Kentwood, Byron Center, Caledonia, Grandville, Walker, Lowell, and Rockford drivers, we offer a great selection of Buick and GMC cars, trucks, and SUVs. Stop into our dealership near you to see our latest specials, test drive your favorite vehicle, talk to our financing department, or service your vehicle.
Location details
2727 28th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
VERY DISAPPOINTED!! My husband and I always bought our cars from one dealership but when we had our 2nd child we had to get a bigger vehicle and decided on a van. We found a good deal so we thought. When we first got the van I heard a noise while driving. We brought it in to be services and they said it was normal road noise. We ended up going to a dealership down the road because the noise seemed to be getting worse and come to find out, we were sold a van that had cupped tires. At the time I had a 2 week old son and a 4 ye... read more
comtomers mean nothing The WORST experience I ever had with a car dealer..they broke my bug guard..it did have a crack...but it has been that way for years...I told them to be careful...and write it on the order so mechanic would see it...he said ok....it was never done... brought up my truck and didn't even mention it...It was night..hoping I would just drive away..My problem. they did a oil change at another time...and two handed"palmed" my hood shut...DENTED!! It took 2 days for a simple repair....oh...we ran behind and c... read more
Great Car -- Good Service I leased a car from Todd Wenzel Pontiac back in June 2002. My lease was up at the end of June 2005. I went back to find a new car and ended up getting another one there. Phil, my dealer, was very nice and friendly. My leased car had a few items that needed to be fixed prior to turning in my car and he had their service dept fix them for me with no charge! I did have a terrible run-in with one of their dealers. I called the GM and expressed my issue. I hope it was taken care of but have not followed ... read more
Sale promotion lie A year ago when I purchased my Vibe I was told it would receive free oil changes for life of the vehicle if I brought it in to Todd Wenzel. I specifically questioned this promotion and it was made clear to me by the sales person that I heard it right. My daughter and husband also heard it. Now they are denying they ever offered this.
Top Notch Brought my SUV in for a 50K tune-up and was very pleased with the service. First off, their new building looks great...nice to see someone is reinvesting into the appearance while the competition looks a bit outdated. I would highly recommend using Wenzel's dealership, their location is convenient, the service team does a nice job and it was done in a timely manner. Never had any issues there and will continue to support my local GMC dealer.
BEWARE and RUNAWAY With our lease coming to an end my husband decided to buy a 2008 Buick Enclave. I guess the sales people saw him coming! Not only is the passenger seatbeat stained the front bumper and Buick emblem are damaged from an apparent accident the car was involved in with it's previous owner, now it's our $1,000 headache to replace. There are also some other issues with the inside being overly dirty. At this point I wish my husband and I would have taken our business elsewhere. We purchased from Todd Wenzel a litt... read more
Not happy... In purchasing a 2 year old vehicle here, my sales person was ok. Slightly pushy, but tolerable. I found while waiting a very long time for the finance lady, the other 10 or so salesmen had too much time on their hands, caring on rude conversations in ear shot of the few customers in the showroom. The finance lady was polite, however. I inquired about a noise from the test drive and was told it's certified, if there is anything going on it would be covered bumper to bumper for 30 days and 5 years for major things... read more
Great customer service Great place to go for your car if it is is a GM. They have great customer service. If you are looking for car insurance we have free auto quotes!
World Class Indeed! I love the newly remodeled facility. They certainly have paid attention to details and are going the extra mile to make sure they are taking care of their valued customers. My experiences with Todd Wenzel Automotive have been phenomenal so far and I would highly recommend them to my family and friends! Thanks again, Todd Wenzel Automotive for the best car buying experiences and service we've ever had.
Frequently asked questions about Todd Wenzel Buick GMC of Grand Rapids
How is Todd Wenzel Buick GMC of Grand Rapids rated?
Todd Wenzel Buick GMC of Grand Rapids has a 4.3 star rating with 3,486 reviews.
When is Todd Wenzel Buick GMC of Grand Rapids open?
Todd Wenzel Buick GMC of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.
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