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Todd Lillo Team - Union Home Mortgage Corp. NMLS 224237
- Finance
- Norwalk, OH
About this business
If you're in the market to buy, sell, refinance or even build your dream home... you have a lot riding on your mortgage specialist. As market conditions and programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate lending advice. I'm proud to say I've been in this industry since 1995, and I can help you explore and pursue the many financing options we have available. Personally, I specialize in financing for first time buyers with low or even no down ... read more
Location details
19 Whittlesey Ave, Norwalk, OH, 44857, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a horrid customer service team. Union Home Mortgage has lost a mortgage payment sent electronically. I have been on the phone multiple times with them and I get the same run around. Have you sent your payment? Do you have proof? We haven't received your proof of payment from the bank. You will be assessed late charges until you make this payment. I have made the payment. You ask to speak to someone in the research department and your told "They can't accept incoming calls". You ask to speak with a supervisor, they tell ... read more
What a company nightmare! I purchase a home using Union Home Mortgage and I have been making my mortgage payments on time since November 2019. I received a 2020 property tax notice informing me that I have a outstanding tax bill. I called the county treasurer and was told that this notice was correct and they advised me call UHM. First off the only number listed on mortgage statement was a number that was a automated. After going through a series of button pushing and waiting, I finally got a person who said I needed to send... read more
Business response:
We've relayed this information to management and one of our customer service agents has been in touch with you. We believe that your concerns have been addressed. If this is not the case, please let us know.
I was approached by Mark ******who informed me that I could lower my payments by $115+. In the process of finding out more information I asked if this was a recast and how much it would cost (I was initially told a few hundred dollars). Now mind you, I've only had my mortgage with this company for 8 months. He conveniently didn't answer these 2 questions among all my other ones so I assumed the information I originally had was correct. Now I have a hard hit to my credit and they want another $400 for a new appraisal (again, ... read more
Business response:
A member of the management team has tried to connect with you. We're sorry that we've disappointed you, we're available for additional discussion.
I can not believe this company is still in business. They came to us asking us to refinance our home. After making us go through all kinds of hoops and stringing us along for months, they tell us the VA raised their point system and would not be able to continue with the loan. A month ago I was going to go to my own bank and refinance and their loan officer Michael ** ******said, "Oh no, don't do that we are about to close". He told me my bank was just trying to lower us in and their interest rates were really not lower. Rem... read more
Business response:
Our manager has been in touch with this consumer and working to resolve her complaint.
I not satisfied work of the Union Home Mortgage. I applied for Miami branch to get mortgage and buy property in Clearwater, Florida. Mortgage broker started to work on mortgage and stop after while. Reason. No flood insurance on building and no chance to get mortgage, this is FEMA requirement. Why mortgage broker did not check in the FEMA, flood insurance on building, before before to start process, special for Florida?. Flood insurance this is public information, easy to get. Mortgage broker need to know about. Finally, I l... read more
Business response:
Our management has responded to this review privately.
Frequently asked questions about Todd Lillo Team - Union Home Mortgage Corp. NMLS 224237
How is Todd Lillo Team - Union Home Mortgage Corp. NMLS 224237 rated?
Todd Lillo Team - Union Home Mortgage Corp. NMLS 224237 has a 3.7 star rating with 138 reviews.
When is Todd Lillo Team - Union Home Mortgage Corp. NMLS 224237 open?
Todd Lillo Team - Union Home Mortgage Corp. NMLS 224237 is open now. It will close at 5:00 p.m.
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