Todd Layne Cleaners

ken2012 

on Citysearch

10 years ago

I do not recommend this place. The service is terrible and they try to make money no matter what. Very sad poor service. There are plenty of nicer reasonable places in the area. 

swankysenor 

on Citysearch

13 years ago

ARROGANT, FILTHY AND A RIP OFF AT BEST – DONT FALL FOR THEIR STYLISH ONLINE LOOK............ IT TOOK ME 3 DAYS TO GET A DELIVERY, Reason being that they did not have anyone to deliver and there was no delivery for a couple of days. On top of that the person had the Audacity to tell me that HE DID NOT TAKE MY ORDER..................WHAT A JERKKKKKKKK!!!!!! Apart from the fact that this place is A RIP OFF at 1.29 and my clothes had NO HINT OF LAUNDRY. 

Elizabeth Hamilton 

on Citysearch

13 years ago

Great addition to the neighborhood – After years of negative experiences having laundry done on the upper east side, finally a clean, effective and friendly service has shown up. They even cater to those of us who are conscious of being environmentally friendly. As effortless as getting laundry done can be- 

Alexandra1130 

on Citysearch

13 years ago

Great service – Very professional organization, so glad that I can finally trust a place with my laundry! Was unsatisfied first time around with an item, and they redid my entire load for free! Log yor preferences in so that you never have to repeat what you want (I for example have a specific detergent i like plus dryer sheets). Really great and fast. 

kelly567 

on Citysearch

14 years ago

Laundry & dry Cleaning - easy and ORGANIC! – I have been using Todd Layne Cleaners since they opened about four years ago. There is a noticeable difference in my laundry and I love the way they use the detergent of my choice and hang-dry my delicates. Their dry cleaning is environmentally friendly and I like that my sweaters come back in sweater bags...great for storage. I schedule my pickups with their website and their customer service is first rate. I put them to the test last week and requested that some garments for my ... read more

jadans 

on Citysearch

14 years ago

Laundry Day – When I first moved to the UES I was told not to go to these guys for my laundry because of negative rumors about the owners suing a costumer and the prices for self-service. So I didn’t, I ended up walking a block and a avenue away to an older launder mat with crappy machines and dryers that took more than an hour to dry a small load of clothes. Around four months later, I was in a rush and really didn’t have time to wash my clothes so far away so I went to Todd Layne Cleaners. It was very clean and the women w... read more

katiegalvin 

on Citysearch

14 years ago

The way it should be! – Todd Layne was a breath of fresh air when they opened in the neighborhood a few years back - nothing else around this area of the UES comes close! Most cleaners send their washing out to factories in Queens where they wash your clothes in an industrial washer with a bunch of other peoples clothes - for real!! TLC does washing on site, clearly not mixing your clothes with anyone else, has clean organic cleansers (even in their dry cleaning) - fair pricing and very nice, customer service oriented staff ... read more

smulls5 

on Citysearch

14 years ago

Terrible and Rude – I had my laundry and dry cleaning picked up after calling multiple times to find availability. They combined my cashmere sweater and silk dress with my laundry, destroying both. Whatever, accidents happen. My problem was that when I went in to explain the situation (a few times as Todd was rarely around), Todd questioned me, didn't believe my story, told me he would look into it. When I said I had a few issues in the past and was a frustrated customer, Todd told me that a lot of people like them and that ... read more

kbais 

on Citysearch

14 years ago

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE !! – WHY IS THERE NO OPTION TO GIVE ZERO STARS? I HAVE TO GIVE ONE STAR BECAUSE THERE IS NO OPTION. FIRST OF ALL, TODD, STOP WRITING YOUR OWN REVIEWS AND GIVING YOURSELF FIVE STARS. NOBODY CARES ABOUT YOUR 'ORGANIC' PRODUCTS WHEN YOUR SERVICE IS SO TERRIBLE. I WENT TO TODD LAYNE BECAUSE IT IS RIGHT ACROSS THE STREET, BUT AFTER THIS I WILL NEVER EVER BE GOING BACK AGAIN. FIRST OF ALL, I DROPPED A VERY LARGE ORDER OVER THREE WEEKS AGO AND STILL HAVE NOT BEEN ABLE TO GET... read more