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Todd Judy Ford

4.5

About this business

Todd Judy Ford in Charleston knows that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those expectations. 

Location details

1900 Patrick St Plaza, Charleston, WV, 25387, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.52,177 reviews
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John F's profile image
John F 
4 months ago

I purchased a car a Todd Judy Ford in Charleston. I was told it had blind spot detection and driver assist. Before I made it home the check engine light came on after I got gas. I took it back and the said they would fix the light and the backup camera that is blurry and points at my plate. I picked up the car and drove home realizing there were no driver assist option or blind spot warnings. I contacted them and they said that they were sorry they thought the 2019 Ford Escape Titanium had those options. I could trade it on ... read more

LaTisha R's profile image
LaTisha R 
10 months ago

Never Again!!!!!!! Just out to get your trade-in by any means necessary. Not sure how I got financed on a payment of $721.77/mo when MY income is only $943/mo.....I have a good idea how it happened!!!!! 

Leonard A's profile image
Leonard A 
a year ago

Why is everyone covering up for is business especially when that have you sign a piece of paper for power of attorney papers giving them the power of the vehicle when something happens to you and especially taking advantage of the elderly and don't even have a driver's license either so if you go here just watch because they will run your credit through ************** ******* * ***which is against federal laws because they are saying two businesses are operating inom location 

MIKE H's profile image
MIKE H 
a year ago

This is the best dealership that I've ever dealt with. From the best sales staff to the amazing people in their service department. I will never shop or spend money elsewhere!! Thank you Todd Judy Ford for being the best in the business! 

derrick l's profile image
derrick l 
a year ago

I took a new 3500 dodge pro master van to them to fix bumper and finder I hit a deer they had my van for 5 months due to not able to get finder bracket they said mine was bent to bad to use I ask could I see the bracket they had already hauled it off for scrap they could not get me a bracket for 5 months they call said my van was ready went over there to get it it had tree sap all over it leaves piled on the windsheld dirty hand prints all over my head liner I had not had time to even put the equipment in my van it was that ... read more

Leonard A's profile image
Leonard A 
a year ago

Sold me a car that had a loan on it in June of this year and my loan in September of this year made 2loans on it and was not registered with with DMV for over 15 months and made the payments so high I can't afford it and lied to me saying it was a 4 wheel drive then delivered it to me and said it was an all wheel drive but in fact it is a 2 wheel drive because I found the original paper work in the glove box with someone else's name on the registration card I just like to know how they are going to fix this issue they also t... read more

Dean T's profile image
Dean T 
a year ago

350 Ford Transit with Coachmen RV Buildout Brought in for oil change and state inspection, and requested they take a look at the Cummins RV generator while up on the rack, not to service it (Ford will not), but just see if it would start locally. I thought it might be a minor priming or fuel line problem. Its starter was fine, but the simple gasoline engine would not turn over. I was first told that they do not service vehicles like mine, to which I responded they have three times before. I was surprised that the service per... read more

WILLIAM P's profile image
WILLIAM P 
a year ago

Great morning at Todd Judy got a good deal from a great very friendly salesman Evan, by the way give him a raise great guy. They are just like family there got to have lunch with them very good service.Also Tracy in finance very helpful in going over everything.Highly recommend. 

Justin D's profile image
Justin D 
a year ago

On Monday, June 19, 2023, I took my truck, a 2019 Chevrolet Silverado to Todd Judy Ford Charleston. The reason for my visit was to see if they would be interested in purchasing my vehicle. I made it abundantly clear that I was there to sell and not purchase. I also informed the salesman that the vehicle was recently paid off and the title had not been received yet but should see it in about 2-3 weeks. I was assured that was no problem. Eventually, I was able to get the pushy Manager to understand that he was not going to sel... read more

Frequently asked questions about Todd Judy Ford

How is Todd Judy Ford rated?

Todd Judy Ford has a 4.5 star rating with 2,177 reviews. 

When is Todd Judy Ford open?

Todd Judy Ford is closed now. It will open at 9:00 a.m. 

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