T.M. Faiella Heating & Cooling Services, Inc.

lou nova 

on Google

4 years ago

Excellent , fair and professional. Would use them again. 

michael costabile 

on Google

4 years ago

I needed to replace my entire HVAC system. I called Friday at 5 o’clock on a referral and left a message asking them to call me so I could get a price on the whole system. I did not hear from them at all. Since it was a referral, I called back again on Monday afternoon and spoke to a person and she assured me that someone would call ASAP. Three days later I still haven’t heard anything from them. I guess they want me to beg them but that’s not going to happen. 

Fgs 273 

on Google

4 years ago

They Do Not reply to calls for service. Most people will except that you are busy. But tell people. Just don’t ignore the calls and not return them. Very unprofessional. 

Kristen Arita 

on Google

4 years ago

Excellent if you have a service contract for regular maintenance only. However, anything beyond that does not get handled. The service tech, Jimmy, and the office assistant, Meaghan, are great. The company owner, Todd, DOES NOT return calls. It is disgraceful. As a customer with a service contract, I’ve been calling since May to get an additional part replaced and have not heard back from Todd (it is December). 

Anonymous 

on Google

4 years ago

They Do Not reply to calls for service. Most people will except that you are busy. But tell people. Just don’t ignore the calls and not return them. Very unprofessional.