Tires Plus

Danielle L. 

on Citysearch

12 years ago

BEWARE not knowledgeable or professional! I had my oil changed at the Tires plus on Eats Lake Street prior to my last oil change. The mechanic who changed my oil put the cap on so tight it would have to be broken off by the other shop that was trying to change my oil recently. When I called the tires plus to tell them the situation they told me they had no record of my getting my oil changed, the manager wasn't there and then put me on hold for over 5 minutes. I went into the store immediately and the man who answered the ph... read more

Stan J. 

on Citysearch

12 years ago

I don't trust this store. The service is unreliable. Beware. In the spring I had new tires installed. I just learned from another shop since I don't trust this one that the lug nut is twisted and won't come off without breaking it. That will cost me. They also lost a hub cup for the snow tire rims and refused to help. I was shrugged off. Some of the sales people have not been trained to deal with customers. Others will sell you stuff that you don't need to boast their sales. I understand needing to make money, but they are i... read more

Molly D 

on Citysearch

14 years ago

BEWARE! – They refused to pay to fix my car when they damaged it. I had my exhaust system replaced at the Lake Street Tires Plus location. They installed the tail pipe to close to my bumper and as a result the hot exhaust fumes melted it. The mechanic and manager there acknowledged that the damage was a result of the installation being too close to the bumper and passed the issue on to their corporate office, which refused to pay to have the bumper replaced. 

MPLSWOMAN 

on Citysearch

15 years ago

Not convinced they are knowledgeable – I brought a flat tire to Tires Plus and it took them over twice as long as they said to fix it. I was told that there was corrosion in the tire but that they had repaired it. When I went to pick the tire up the attendant wheeled it into the front room and there was still air hissing out of it. He went to double check the tire and found a 3 inch fissure in the inner wall of the tire. I was told it was not fixable and that I would need a new tire. I can understand that damages to the tire... read more

kristyen 

on Citysearch

16 years ago

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pseudoyuppie 

on Citysearch

16 years ago

I finally trust a mechanic! – I will admit I am a typical chic when it comes to getting my car fixed. I don't ask questions. I don't challenge estimates or barter for a deal. It should be no surprise that I have never been satisfied and haven't returned to a shop until this one. My first visit was to fix a flat. I initially tried going to the shop down the road but was turned away because they were too busy and closing soon. I walked in and was greeted. The guy working was appalled that the other place turned me away. My tir... read more