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Timberlake Family Dentistry

4.9

About this business

At Timberlake Family Dentistry dentist office in Lynchburg VA, your smile is our top priority. Dr. Eric Smith with the entire team is dedicated to providing you with the personalized, gentle care that you deserve. Part of our commitment to serving our patients includes providing information that helps them to make more informed decisions about their oral health needs. 

Location details

22525 Timberlake Rd, Lynchburg, VA, 24502, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
4.9121 reviews
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Glenn M's profile image
Glenn M 
3 years ago

There aren't enough words to explain the anguish that this supposedly professional has caused me. I had appointment with him yesterday to re-cement a crown he had done for me in 2020. I was sitting in the chair when he entered the room with a somewhat down attitude, and he ask how I was doing? I replied fine and ask how he was doing and shrugged and said not so well. I ask why and he said well we will see. I ask him what was wrong, and he responded that he was surprised to see me in his office. I couldn't imagine why but I a... read more

Business response:

Dear Glen, Thank your for your review. As for the crown that you stated that I did back in 2020, it was not one of ours. The crowns that I did were on teeth #22, #24, #25 and #27 and they were All Porcelain crowns with on metal. The crown you came in with was for tooth #23 and it was a Porcelain Fused to Metal Crown. As for your statement that we improperly filed your claim, our Insurance Coordinator has 11 documented interactions with your Insurance Carrier trying to resolve this. I do not understand that if we were so unpl... read more

Glenn M's profile image
Glenn M 
3 years ago

There aren't enough words to explain the anguish that this supposedly professional has caused me. I had appointment with him yesterday to re-cement a crown he had done for me in 2020. I was sitting in the chair when he entered the room with a somewhat down attitude, and he ask how I was doing? I replied fine and ask how he was doing and shrugged and said not so well. I ask why and he said well we will see. I ask him what was wrong, and he responded that he was surprised to see me in his office. I couldn't imagine why but I a... read more

Business response:

Dear Glen, Thank your for your review. As for the crown that you stated that I did back in 2020, it was not one of ours. The crowns that I did were on teeth #22, #24, #25 and #27 and they were All Porcelain crowns with on metal. The crown you came in with was for tooth #23 and it was a Porcelain Fused to Metal Crown. As for your statement that we improperly filed your claim, our Insurance Coordinator has 11 documented interactions with your Insurance Carrier trying to resolve this. I do not understand that if we were so unpl... read more

Frequently asked questions about Timberlake Family Dentistry

How is Timberlake Family Dentistry rated?

Timberlake Family Dentistry has a 4.9 star rating with 121 reviews. 

When is Timberlake Family Dentistry open?

Timberlake Family Dentistry is closed now. It will open on Monday at 8:30 a.m. 

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