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Tim Hortons

3.5

About this business

Location details

4740 Reed Rd Suite 121, Upper Arlington, OH 43220, Upper Arlington, OH, 43220, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 5:00 p.m.
Tue5:00 a.m. to 5:00 p.m.
Wed5:00 a.m. to 5:00 p.m.
Thu5:00 a.m. to 5:00 p.m.
Fri5:00 a.m. to 5:00 p.m.
Sat5:00 a.m. to 5:00 p.m.
Sun5:00 a.m. to 5:00 p.m.
3.5198 reviews
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Priscilla Lachaud's profile image
Priscilla Lachaud 
a month ago

We’ve been going to this Tim Hortons location for a long time and have never had issues until today. The male server who took our order was extremely rude and unprofessional after they missed an item and we simply asked for it to be added. He muttered under his breath, made comments to a female server, and he slammed the window on us. When he finally brought out the missing item, I asked for a receipt as proof of purchase and told him we saw and heard everything that happened and he slammed the window a second time. I attemp... read more

Mary Boldizsar's profile image
Mary Boldizsar 
a month ago
Mariel Dillon's profile image
Mariel Dillon 
a month ago

AWFUL experience. Came at 4:10 and they got rude with me for trying to order timbits. Lady on the speaker told me they were out of those flavors so I said that’s totally fine and tried to order two kinds of donuts. She then said they were out of those too but didn’t give me any alternative. I said that’s was fine again and I’ll just take the 2 bagels I ordered and someone else got on the speaker and said “yeah DEAR we close in 45 minutes so we are all out of all those” completely unsolicited after I already said it was compl... read more

Angie Barcus's profile image
Angie Barcus 
a month ago

Was pouring concrete for a contractor, stopped in for a quick bite. Was in and out just like that. 

Claudia Collantes's profile image
Claudia Collantes 
a month ago

I had a very disappointing experience at this location. I went through the drive-thru and felt like I was being rushed from the moment I got to the speaker. The employee had a very rude attitude and made me feel like I was an inconvenience instead of a customer. To make things worse, in front of me one of the employers said to not accept coupons through the drive-thru. If a business is giving out coupons to increase sales and attract customers, they should also provide respectful customer service. Saving a little money isn't... read more

Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 3.5 star rating with 198 reviews. 

When is Tim Hortons open?

Tim Hortons is open now. It will close at 5:00 p.m. 

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