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Tim Hortons
- Coffee & Tea
- Westerville, OH
About this business
Location details
6010 Westerville Rd, Westerville, OH 43081, Westerville, OH, 43081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 5:00 a.m. to 5:00 p.m. | |
| Sun | 5:00 a.m. to 5:00 p.m. |
The communication issue at this Tim Hortons is unacceptable. Management needs to make sure staff can communicate clearly with customers in English
Dear Tim Hortons Management, I would like to bring to your attention ongoing issues at your 6010 Westerville Rd, Westerville, OH 43081 store. Unfortunately, the service at this location has been very disappointing. The staff are often disrespectful, and I frequently receive the wrong coffee or food order. I believe this is not in line with the Tim Hortons standard of customer service. I respectfully ask that management review this matter and take steps to improve staff training and service quality at this location.
Please be VERY careful if you come here! I use to Come here all the time and they lost my business My freind and I came here a couple of days ago, we got coffee she paid and than we left She noticed her credit card was never given back and she started to get texts saying someone used her credit card...welp it was one of the employees from Tim Hortons! They tried to lie first and say they didn't have it and when they were told well police are coming they admitted to having it but not using it Thiers an investigation going on ... read more
I'm very disappointed with the service that the man provided me. He was disgusting and arrogant. He has a bad attitude. To attend a business, you have to be kind.
Frequently asked questions about Tim Hortons
How is Tim Hortons rated?
Tim Hortons has a 2.5 star rating with 149 reviews.
When is Tim Hortons open?
Tim Hortons is open now. It will close at 5:00 p.m.
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