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Tim Hortons

3.3

About this business

Location details

10830 Bayview Ave, Richmond Hill, ON L4S 1L7, Canada, Richmond Hill, ON, L4S 1L7, Canada

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WeekdayScheduleStatus
Mon5:30 a.m. to 11:00 p.m.
Tue5:30 a.m. to 11:00 p.m.
Wed5:30 a.m. to 11:00 p.m.
Thu5:30 a.m. to 11:00 p.m.
Fri5:30 a.m. to 11:00 p.m.
Sat5:30 a.m. to 10:00 p.m.
Sun5:30 a.m. to 10:00 p.m.
3.31,343 reviews
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Dabera Yu's profile image
Dabera Yu 
a week ago

The staff have no clue when I placed the order for strawberry swirl soda. She even asked if I wanted it cold. She asked another staff how to make the drink and randomly put syrup and foam into the soda. She then poured some out and put in ice and more foam and syrup. The drink didn't look and taste like what it should be and very disappointing. Later I overheard a staff asked a customer if he wanted the mint tea "black". I wiped my own table and the floor was wet. Someone spilled at least half a cup of water/ice on the floor... read more

George Yue's profile image
George Yue 
a week ago

Worst Tims location (#104282) I’ve been to. Lack of hygiene and disregard for food safety. I ordered a london fog with oat milk mobile order in advance, 10min later I got to the store, the store had no customers but the drink wasn’t made. The staff were busy washing dishes instead of making drinks. I made them aware of order. The staff didn’t wash hand properly and started making my drink, I ordered oat milk but they stuck the pitcher into the steaming wand without cleaning, so the old crusted milk from the last steaming was... read more

Kay C's profile image
Kay C 
a week ago

Absolutely ridiculous and extremely disappointing experience. I ordered an iced coffee with light ice, and they handed me a cup that was only about two-thirds full. When I asked why, the employee told me the missing portion was “the space the ice would have taken up.” Seriously? I’ve lived in Toronto for years and have NEVER experienced this anywhere. If ordering light ice means receiving only 2/3 of a drink while still paying FULL PRICE, this should have been clearly explained BEFORE I paid so I could decide whether I even ... read more

Yalda .caramel's profile image
Yalda .caramel 
a week ago

I come here every day, even though there’s a Tim Hortons much closer to my home. I still choose to come to this location because getting my coffee here genuinely makes my day better. A big part of that is Aria, who provides absolutely amazing customer service. He always has a few kind or funny things to say, and his positive energy instantly puts you in a better mood. It’s such a small gesture, but it really makes a difference and can completely turn your day around. If I were the manager, I would definitely give him a raise... read more

Mali Shams's profile image
Mali Shams 
a week ago

Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 3.3 star rating with 1,343 reviews. 

When is Tim Hortons open?

Tim Hortons is closed now. It will open at 5:30 a.m. 

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