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Tim Hortons

3.7

About this business

Location details

465 Phillip St, Waterloo, ON N2L 6C7, Canada, Waterloo, ON, N2L 6C7, Canada

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.71,126 reviews
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Colin Yaremy's profile image
Colin Yaremy 
3 days ago

Not sure why it takes 20 minutes to get a coffee and a bagel. You order the smallest cheapest items and it takes 20 minutes to get it. Ordered the basic chicken wraps with 3 ingredients on it and it took 3 people over 6 minutes to make that wrap while waving the chicken tenders through the air while he tells his coworkers about their weekend. Like come on man. Not to mention people not wearing hairnets and beard nets properly. Why wear them at all? Takes up to 5 minutes even to place an order because every time somebody plac... read more

Muhammad Bilal Naeem's profile image
Muhammad Bilal Naeem 
2 weeks ago

I got a egg and cheese farmers wrap along with a large black coffee and a medium steeped tea. The wrap just came with an egg and cheese no hash brown in it. Extremely disappointing all the staff here cares about is drive thru time accomplishment really poor customer service 

Ankit K's profile image
Ankit K 
2 weeks ago

During my recent visit, I interacted with Maryanne at the counter. While I understand that front-line roles can be demanding, her demeanor was unexpectedly curt and unwelcoming. I also found myself needing to repeat simple information several times, which suggested either a lack of attention or unwillingness to engage. I offer this feedback respectfully, with the hope that additional training or coaching might help ensure future customers receive a more professional and attentive level of service. 

Shaun Lobo's profile image
Shaun Lobo 
a month ago

Overall service is good but coffee taste is deteriorating 

Ketan Pancholi's profile image
Ketan Pancholi 
a month ago

Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 3.7 star rating with 1,126 reviews. 

When is Tim Hortons open?

Tim Hortons is open now. It will close tomorrow at 12:00 a.m. 

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