Tim Hortons's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Tim Hortons

4.0

About this business

Location details

889 Great Northern Way, Vancouver, BC V5T 1E1, Canada, Vancouver, BC, V5T 1E1, Canada

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.0781 reviews
Select a rating
Preet Sandhu's profile image
Preet Sandhu 
5 days ago

came in early in the morning to get coffee, and unfortunately, the customer service was disappointing. The female staff member who was skinny and wearing glasses was quite rude and arrogant. She didn’t know how to speak politely to customers and her attitude was unwelcoming. The management should provide proper customer service training to staff and teach them how to communicate respectfully 

Robin's profile image
Robin 
6 days ago

To be honest worst Tim Horton service ever. Being Indian myself such embarrassing that staff kept talking with each other loudly laughing while taking order. Other customers came to get their order corrected and they started making faces and talking to other staff and kept laughing. Then for my order, despite giving clear order and repeating they still got wrong order. No napkins in holder. No doubt we get so much hate from other communities. Such bad representation of Tim’s . 

Sha's profile image
Sha 
a week ago
santiago benites's profile image
santiago benites 
a week ago

There are some serious staffing issues at this Tim Hortons location that need to be addressed ASAP. The service is poor to almost non-existent, creating a terrible atmosphere for customers. My coworkers and I have been to this location numerous times in the past few weeks, and every single one of us has had an issue with our orders, as well as the poor service. It's really too bad, as this doesn't reflect the level of service that I've experienced at other Tim's locations. 

Gursab Sandhu's profile image
Gursab Sandhu 
a week ago

Really bad customer service Doesn’t know how to talk to customer Made my order wrong Just Talking at the back No management 

Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 4 star rating with 781 reviews. 

When is Tim Hortons open?

Tim Hortons is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com