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Tim Hortons

3.8

About this business

Location details

389 Great Northern Rd, Sault Ste. Marie, ON P6B 4Z8, Canada, Sault Ste. Marie, ON, P6B 4Z8, Canada

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.8711 reviews
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Sandeep kaur Gill's profile image
Sandeep kaur Gill 
a week ago

I reguraly visit there for coffee and they never stir it. Today i got boston cream with my coffee and they put wet frosting in bag and bag got stuck with dount. I had to throw my dount. Then i had sip of coffee and it wasn't stir. It is so frustating because i work near by and i get my things from them. I am so pissed 

S B's profile image
S B 
a week ago

Went through the drive thru on my lunch, and realized after I got back to work that my tea tasted like burnt water. I had drank about a 1/4 of it because I had nothing else to drink throughout the rest of my day. But I had to stop because the taste was so bad. I took it back after work and the worker told me "next time just return the full one," so I explained the situation of why I drank some out of it and she closed the window on me. Also after having worked at a Tim's in the past, I know you're not supposed to except food... read more

Kristy Tauvette's profile image
Kristy Tauvette 
4 weeks ago

They don't believe in glazing apple fritters, I guess? Just purchased this one. It's almost as though the glaze is watered down, and misted on. VERY disappointing, and wickedly cheap. There is no crust of glaze. I will drive to other locations that follow the recipe. The glaze cannot be tasted. Do not recommend. 

B .E's profile image
B .E 
a month ago

Worse than the John Street location, that's seriously saying something. If you see a young lady with an unusually long face making your food, get a refund and leave before you have to behold said food, trust me you will save your money and your stomach. Also the owner replying to these saying "contact customer care" needs some re-training. Managers are meant to handle local complaints, customer care handles franchise-wide complaints, they only deal with single-location complaints AFTER the manager has been informed and faile... read more

Dilpreet singh's profile image
Dilpreet singh 
a month ago

During around early morning(aroun 4.30 am) my order was unfortunately prepared incorrectly by a night staff. When I requested a remake, employee (punit) simply added to the existing sandwich, which I had already started to eat. This was quite unhygienic and disgusting. After seen this, my whole day messed up. 

Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 3.8 star rating with 711 reviews. 

When is Tim Hortons open?

Tim Hortons is open now. It will close tomorrow at 12:00 a.m.  

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