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Tim Hortons
- Coffee & Tea
- Vancouver, BC
About this business
Location details
2424 Main Mall Forestry, Vancouver, BC V6T 1Z2, Canada, Vancouver, BC, V6T 1Z2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I come here early morning shortly after 0700 so this may account for my positive experience among all these negative reviews. The kiosk to order was easy to use, and the order arrived fast.
There isn’t an option to order drinks with your own to-go mug through the kiosk. I put in my order normally and go to the counter to tell them I want my drink in my personal mug. They see my order is down the line and say “not yet” and don’t take my mug. 25-minutes later I get my order and it’s served in a disposable cup. I let them know I wanted this in my own mug, lady points to the receipt and says “well it doesn’t say that here” Staff are clearly overworked and understaffed, but there’s something seriously wrong at this ... read more
I believe this location is operated by UBC. I feel like they've been trying to streamline service by doing everything except hiring more staff. Today, I counted 3 staff on duty. Seating space has been replaced by standing room to accomodate people waiting 20+ minutes for food. At the time of writing, that's 20 people waiting and growing. If you are not comfortable with kiosk technology, avoid this location as you are on your own; staff are under directives not to help customers at the counter unless they are paying with the ... read more
Food is fine, 30 minutes for what’s supposed to be fast food is ridiculous
Frequently asked questions about Tim Hortons
How is Tim Hortons rated?
Tim Hortons has a 3 star rating with 507 reviews.
When is Tim Hortons open?
Tim Hortons is open now. It will close at 7:00 p.m.
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