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Tim Hortons
- Coffee & Tea
- Surrey, BC
About this business
Location details
10416 King George Blvd, Surrey, BC V3T 2W8, Canada, Surrey, BC, V3T 2W8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 6:00 a.m. to 11:00 p.m. |
Staff are incredibly rude. Absolutely appalling.
Date: April 19, 2026 around 3:30pm I am writing to raise a concern about the customer service I experienced at Tim Hortons. After waiting for approximately 20 minutes for my order, the employee placed my Ice Capp on the donut counter without informing me. When I asked about my order, she casually responded that she had already placed it on the donut shelf, without any attempt to notify me earlier. Additionally, when I requested a straw—since there is no practical way to drink an Ice Capp without one—the employee responded ru... read more
Good
I just want to share how much I appreciate your store and staff. Ms. Nydia Rizza Barrientos, in particular, has always been incredibly friendly, respectful, and attentive to customers. Her kindness and professionalism truly make every visit enjoyable—she truly deserves recognition and a raise! We also love your donuts, food, and especially your coffee. Every visit brightens our day, thanks to your wonderful team. Thank you for creating such a welcoming experience!
Frequently asked questions about Tim Hortons
How is Tim Hortons rated?
Tim Hortons has a 3.8 star rating with 2,165 reviews.
When is Tim Hortons open?
Tim Hortons is open now. It will close at 11:00 p.m.
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