Tiger Corporation U.S.A.

Jack Huang 

on Google

3 months ago

Very unprofessional experience from technician as well as whoever manages the customer service pipeline. 

Samuel Henry 

on Google

a year ago

I was looking for a part number for a power cord to a Rice Cooker I own. Sadly, support refused to help as it was a Japanese model. They were not rude, just gave me allot of unnecessary information and made no attempt to contact the main offices in japan 

John Engelke 

on Google

a year ago

Rebate ripoff. They never sent the rebate payment I was supposed to get when I sent the receipt and paperwork. I know they got it because I sent it with delivery confirmation, so they just never paid me. I left several messages and never got a call back. The state attorney general should investigate. On another matter, the "inner pan" of the rice cooker (best they offered) had the handles melt and more recently the coating is peeling off. It was not used that much and should have been tougher. I've been trying to order a rep... read more

Jazlyn Lin 

on Google

2 years ago

Horrible customer and warranty service. Assigned rice cooker repair to some bankrupt store and no return of rice cooker. Customer service only super lazy and not replying anything. Horrible experience. 

V F 

on Google

3 years ago

Ordered a mochi machine and it arrived broken. Been emailing and calling and leaving messages and there is no response. I just want to get a refund and return the broken machine. I am now going thru the cc company for results. Very poor customer service. Won’t order from here again.