Tidewater Orthodontics

Keshara Goodwin 

on Google

a month ago

My sister, who is hearing impaired, was a former patient at Ashby Orthodontics. She still has braces that were placed by this office several years ago. When I called on her behalf to request help having them safely removed, a staff member named Virginia said that my sister was no longer a patient and told us not to call the office again. Virginia also stated that my sister “needs to take some ownership of this situation,” which felt very dismissive and hurtful, considering that my sister is hearing impaired and still has ort... read more

Teresa Anglim 

on Google

3 months ago

On round 3 (3rd and 4th grand kids) with this practice, I realized that the cashier at mc Donald's gives more personalized care and attention to details. Consult schedule to appeal insurance denial, waited 45 minutes past scheduled time, doc never spoke to me, ordered repeat X-rays done less that 30 days ago. office manager who is not medically trained diagnosed no problem? 

Madison Spry 

on Google

5 months ago

When I started my treatment and lived in Virginia, everything was going great up until right before I moved out of the state. I brought up some concerns with my invisalign and how my teeth were moving significantly after having my trays off for only a few hours and they told me to just keep continuing my trays, even though I was more than happy with where my teeth were and I was ready for a permanent retainer and ready to have this process over with because it had already been almost a year and a half. It was just an unfortu... read more

Isha Piggott 

on Google

a year ago

My retainer kept breaking and they charged me $150+ every time to fix it. The quality of their products have declined over the years. Also, the office manager is rude as very rude.