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Ticon Properties
- Real Estate Services
- Durham, NC
About this business
Specialties We are a full-service property management company specializing in residential and commercial leasing. Ticon Properties owns 96% of its portfolio, which means we are able to provide quality housing and excellent service for an affordable price. Since we own our properties, a major objective is to ensure our properties are well maintained by our exceptional and responsive management and maintenance team. History Established in 1972. Ticon Properties is a local company that started out in the construction business b... read more
Location details
501 Audubon Lake Drive, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The apartments at ********* are reasonably priced and are not badly maintained, but their management leaves much to be desired. Work orders often go unaddressed or are closed without resolution, so if you have a problem, you might be better off handling it yourself. The office staff, ***************************** and the others, are not very helpful and seem to serve no more purpose than a decorative piece. The overall experience has been frustrating, and the lack of effective support is a major downside. I relocated to a ne... read more
************* ***************************************************************. I have rented here for about 15 months now & on month 16 for some reason my auto pay for the 1st of October rent did not process. I noticed the amount had not came out of my account on the 3rd where I proceeded to change cards & pay the rent manually but it still did not work but I received emails stating that the transaction did not go through. So I call the front office speak with a male who informed me to call rentcafe well I call *************... read more
I have lived on this property for 3 years, the first two were during the pandemic so I understood why it was hard to get in contact with someone. But the last year it has been terrible. I upgraded from a one bedroom to a two bedroom and that was honestly the worst decision. I should have left the property completely. I was wrongfully charged for damages in my previous apartment on the property and it took them 3 months to reverse the charges stating that they had a new property manager that wrongfully charged me. I thought t... read more
I been complaining about mold for a few months and all they said was to get a rag and soap and scrub! My three year old was sick for a whole week went to doctor and he didnt have a virus or anything. They couldnt figure out what was wrong with him! I have mold growing out my bathroom and kitchen cabinets. The assistant manager was supposed to come look at it last Friday. I showed him the videos and he said thats mold, but nobody ever came to look at it! If I was yall I would not move to any of ticon properties! The maintenan... read more
Im ****** form Foxcahse II.If I could give 0 stars I would. I have been a resident for 3.5 years. I wouldnt recommend staying at these properties. I moved here because it was affordable for my budget and woodcroft is a safe area. I still feel safe but the price is outrageous for the lackluster amenities and appliances. Also the way the office staff communicates with the residents needs to be addressed. I just had a representative from Ticon properties tell me that she couldnt take the time to verify my email and hung up on m... read more
Great place for apartments and townhouse rentals! Over the years, my husband and I have lived in four of their properties. Audubon Lake, Foxchase, Lochridge, and Pine Ridge. The units were always well maintained. The staff was always helpful. Units always had a great price from the one bedroom in Foxchase to the townhouse units at the other three places we've occupied. They have many different properties and floor plans to choose from.
I have lived at **** *****for the past 7 years. The rent has gone up which is fine, I understand the cost of living is rising however my issue is when I get my monthly statement for the month of October it is one price then come November you charge me an additional $70 on top of the increase because you "forgot " to charge me for the previous month. I should have received a notice or something within the month of October, instead of you waiting an entire month. I create a budget and try to stay within that especially on item... read more
I have been here five years. Rent has now skyrocketed and the only explanation they can offer is algorithms. No upgrades. There aren't any incentives offered this year. These apartments at Bentley Ridge are only one bedroom and they are charging prices that are for two bedrooms and upgraded. These appliances are old and dingy. If you brush against the wall, marks stay on the wall. Maintenance can never fix anything and the office staff is always rude. You know when it's time to go!
Business response:
To stay up to date with the growing rental market we've changed our pricing strategy to daily pricing which takes into account our pricing and availability as well as our competitors in the area. Upon renewal tenants are offered a "best price" discount of at least 5% lower than a new lease on a comparable apartment. Last summer we were temporarily behind on non emergency calls due to staffing and supply shortages. To correct this issue a third party maintenance team was hired to help get caught up. At this time we have no o... read more
My husband and I have been here for a month. We lived at another property owned by them for three years, there were actually very little problems there. If you don't count the flooring rising in the bathroom, the heat turning off in the summer... At least they replaced that and fixed that within two days. But now we move in to a New Unit, mind you an upgraded "premium" unit. I'm starting to realize there's not much premium about it. Our dryer has not worked for a month, our grabadge disposal was ineffective. They "fixed" tha... read more
Frequently asked questions about Ticon Properties
How is Ticon Properties rated?
Ticon Properties has a 2.6 star rating with 32 reviews.
When is Ticon Properties open?
Ticon Properties is open now. It will close at 5:30 p.m.
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