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TI Communities is a privately-held community management firm committed to achieving operational excellence, delivering value for our clients, and enhancing the quality of life for residents of the communities we serve. Leading from the heart, we put residents first, creating exceptional experiences, and seek to leave a lasting impression of extraordinary care. As passionate pioneers in our field, we are committed to creating societal solutions on a national scale. Together we work hard to create awesome and lasting memories ... read more
1125 Executive Cir #100, Irving, TX, 75038, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The worst company .ROACHES AND MICE Their communication, is trash and they denied my disabled son housing ! Which is against the law !!!! So they will be added to my on going lawsuit !!! Before i even applied to sunset lake i spoke with one of the ladies in the office and asked if they accept security deposit assistance and she said yes . I make more then enough money a month but due to my lawsuit with the *************** and us having to leave the unit because it was demmed uninhabitable as a part of my settlement they arge... read more
Absolutely a horrible experience here. 2 years and we can't wait to move out. We've asked management repeatedly for help with our upstairs neighbors and we were shut down. Our family lives with the sounds of a 4 yr old running, jumping and screaming until all hours. Add the smell of Marijuana to it. We are simply miserable. Great maintenance crew, though.
My name is Veronica I lived at the Westlake villas in San Antonio texas. We lived there for 2 years unfortunately due to covid. The amount of horrible experiences we had during this time. Living in texas the weather gets really hot. During the summer our apartment got to the high 90s INSIDE!!! Then we had an infestation of flies & roaches. So bad that i ended up with roach bites on my leg and couldn't walk constantly having to throw stuff away because roaches infested everything. We threw so much of our personal stuff we bas... read more
Business response:
TI Communities sold this property back in mid 2022 so we would not be the responsible party. This former resident needs to take this up with the current ownership and management. Please remove this from any of our files with the BBB. Thank you
Good Afternoon All, My name is ** ****** and I currently live at the TI Communities South Ridge Apartment Complex in ******, Maryland. My address is ******, MD ***** and I have been living at my current address since November 4, 2019. During my stay I have had very little concerns and overall enjoy my apartment home. The reason I am reaching out to you today is to try and get a resolution for my current ledger on my account. In December of 2021 my 14 month lease agreement was due to expire and while signing my lease I noti... read more
Unsafe living conditions, pest infestation that has forced me out of my apartment. Contacted management at the apartments who seem to not take my concerns seriously, it has been 2 days and maintenance has still not made entry to locate root cause. When it was addressed they mentioned possibly patching a whole but not getting to the root cause of eliminating the pest, I was told I have to wait a week. I showed pictures and videos that clearly displayed loud noises coming from the kitchen area throughout the night also aggress... read more
I give this property a 1 because I have to , I rented this apartment during COVID-19 2020 and I moved in on Sept 11,2020 didn't see the place (dummy) because of COVID , only a floor plan review. I asked for an upgraded apartment and the original apartment I applied and paid my money for was not going to be available due to some issues. Well on the day I received my keys and walk through I was disappointed, I had already paid my money and was stuck! The floor pieces were coming up and dusty with a powder like substance, I poi... read more
Business response:
*****, Thank you for taking the time to leave us some feedback while living at our community. We are very concerned by your comments, as we pride ourselves on providing an exceptional living experience for our residents. Although there are some items that are out of our control (i.e., Texas Winter Storm), we are truly sorry for anything that has caused you discomfort in your home. We would love the opportunity to sit down and discuss any miscommunication or unaddressed items that have caused you any inconveniences. We are a... read more
We my Daughter and I have had nothing but problems with Westlake Villas Apartments. First their Maintenance takes two months to repair. Second we were told nothing can be stored in our outside balcony when I see other tenants with all kinds of junk in their balconies. Third we were given a Leade Violation by mistake. Very unprofessional. I would not recommend anyone renting this place.
TI Communities has a 1.6 star rating with 68 reviews.
TI Communities is open now. It will close at 5:00 p.m.
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