Thrifty

Dianna Ruiz 

on Google

a month ago

Three employees were in the garage when I returned my vehicle, but neither approached me or acknowledged me. There was a sign that said, leave the key in the car, and make a note of your mileage, which I did. I continued to wait and try to signal the gentlemen over but no one paid attention, so I left to catch my flight. I felt uneasy about not speaking to anyone, and I didn't get an emailed receipt. So, I returned to speak to someone, and the employee was extremely rude, yelling and shouting at me, but he finally assisted m... read more

Gary Reid 

on Google

3 months ago

My assigned car wasn't *Near* the parking spot they told me, so check your Plate Number... Easy pickup and return otherwise. 

Omega Jah 

on Google

4 months ago

Dude in the garage looked at him he didn't acknowledge he seemed bothered had to go in to the hertz counter to ask them if I was all sett 

Camille Vincent 

on Google

4 months ago

Our flight was delayed into Providence and we talked to their customer service rep that said the employees would track our flight and be open when we landed since it’s past their opened hours. We landed and no one is at the counter to help us to get a car so we’re now stranded here just like other customers that had reservations are. 

David Carbone 

on Google

6 months ago

The counter person was great, but the car didn't seem to be cleaned from the previous renter. Opened the glove box to fin leftover food containers still in it from the previous renter. Didn't appear to be cleaned on the outside either. Have used Thrifty many times, but this was not acceptable. Not sure if I will use them again.