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Thornbury at Chase Oaks

2.4

About this business

Location details

7101 Chase Oaks Blvd, Plano, TX, 75025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
2.4247 reviews
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Dinesh's profile image
Dinesh 
7 months ago

Sharing our moving in experience at this place. We recently moved in and immediately noticed few gaps in the apartment readiness. We brought it to the attention of Manager Cassidy and we are glad she had most of it fixed the very next day, and had a few non-essential items queued for later. Thanks to her and her team that the moving in was less stressful. Also, happy to see the welcome gift, a good gesture. 

Shara Kindler's profile image
Shara Kindler 
7 months ago

I calledmanagement every day for a week and sent emails with no response at all. poor service. 

Rooz Bon's profile image
Rooz Bon 
8 months ago

Don’t waste your time even calling them up. Zero transparency.. if you quote price on apartments, their response will be. “Sorry that’s a 3rd party price” so when price from their website was quoted, her response wa “oh sorry that’s the starting price and we only have $1480 unit avail. Not $1121.. if you advertise a unit at x price and avail now, then I’d suggest you present a product at your offering… 

Maya Haley's profile image
Maya Haley 
8 months ago

Today (3/30/2024), my friend and I had a 10:30 a.m. appointment for a tour and meeting about leasing. We arrived 10 minutes before. When we entered, we were greeted with "sit somewhere over there." We were already so excited for this appointment, so the greeting (or lack thereof) was off putting. We then waited until 10:50 a.m. I then asked one of the employees about our appointment. We were on a tight schedule and I was wondering how much longer the wait would be. It is understandable that schedules are not exact with these... read more

Makila Ballard's profile image
Makila Ballard 
8 months ago

Hello, I had an appointment at 10:30am on the day of 3/30. I arrived 25 minutes early to my appointment because I was so excited to potentially see my new community. I went inside 10 minutes early to not only not being properly greeted and told “have a seat somewhere over there” to not being notified that I would have to wait an hour after my 10:30am appointment to see an unit. No “good morning, hello, or thank you for coming in.” I am in real estate myself and I do understand time management and things coming up that may th... read more

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Frequently asked questions about Thornbury at Chase Oaks

How is Thornbury at Chase Oaks rated?

Thornbury at Chase Oaks has a 2.4 star rating with 247 reviews. 

When is Thornbury at Chase Oaks open?

Thornbury at Chase Oaks is closed now. It will open tomorrow at 1:00 p.m. 

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