Thomsen Homes

Donna A. 

on Birdeye

a year ago

We bought a house in 2018 from Thomsen Homes and just closed on a second last week. Wow, like two different companies. Wish I'd read the reviews before purchasing from them again. First house they were wonderful to deal with, so glad we chose to buy from them. This second time was awful! The workmanship in their builds has become second rate, sloppy. When I called the office left a message at 10am and nobody returned my call all day. I called back and she told me how busy the person I left a message was blah blah blah....I t... read more

Allyson S. 

on Birdeye

2 years ago

If anyone has had a positive experience with Thomsen, it hasn’t been recently. Please do not choose this company if you liked to be ignored! The new manager of customer service is dismissive and not responsive AT ALL. It takes 7 plus days and me reaching out to his then supervisor, when I then get a reply. Save yourself the headache. They don’t care about you.  

jennifer c. 

on Birdeye

4 years ago

We built our house with Thomsen Homes 09/15/2020. Our house was finished on time which was great, and they have been helpful with our warranty. However, whe we moved in they built our kitchen island so it did not fit our dishwasher causing damage to the cabinet. when we originally filed on builder trend, they did not repair the cabinet - just placed new stain. We called and complained and then they finally fixed it correctly. Overall before building a house with them I recommend getting an extensive contractor education. W... read more

Nick F. 

on Birdeye

5 years ago

Terrible Company. Thankfully we backed out of our purchase 12 hours prior to signing. I thank god we did. Issues with our build was leaky roof, terrible concrete work, paint on the carpet. Several other things too. This company does not care and hides behind their warranty which sucks too from the sounds if it. Stat away from these folks.  

Chad L. 

on Birdeye

5 years ago

From start to finish my experience with Thomsen Homes has been a disaster as many home owners in GF have had similar results. Thomsen homes does shoddy work, cuts corners and refers all work defects to their "warranty team". This team at best is horrendous only to tell you they are working on it but hardly anything gets done or you are left to take legal action to force them to comply with local and state codes. One lie after another throughout my build. From dead sod being placed and told it was in a climate controlled env... read more

Derryn H. 

on Birdeye

5 years ago

This was the worst experience of our lives and we hope nobody has to go through this! There were multiple quality issues causing us to hire private inspectors and take legal action. A $15,000 new car has a better warranty and customer service than a $200,000 thomsen home. You work hard for your money. Don't let unscrupulous contractors steal it! 

Jamie M. 

on Birdeye

5 years ago

After about a month of living in our home we started to have issues. Trying to get someone to reply to warranty issues always took way longer then it should. With majority of our issues we were told it would be dealt with after 11 months of living in our house instead of just doing it right the first time.... The walls of our house are covered in patches with the brutal paint job they did and have been told that’s “industry standard”. We are having MAJOR issues. Including our brick columns falling off, walls without insulati... read more

Kayli G. 

on Birdeye

6 years ago

After multiple attempts to contact Thomsen Homes, they continue to turn a blind eye to my deck which is no up to Code for the City of West Fargo. I have to attempted multiple times to solve this problem with Thomsen Homes however they will not respond or resolve the issue. Although the City inspector found my deck to be NOT UP TO CODE, Thomsen continues to ignore this. PLEASE people, pay to have your homes inspected, you paid to have your home built CORRECTLY, dont let the company cut corners on your home. Would NOT recomme... read more

mark f. 

on Birdeye

6 years ago

This is the worst company I have ever worked with! they had houses for rent, I took a tour, decided to rent, did all the paper work, was told I would I should be able to move in 11/1/2018 got a call on 10/31/2017 sorry but the owners rented out all of the homes with a bigger deal! (sorry) they called the day before I was to move! I did the paper work weeks before! sorry all I can say is don't waste your time! very unprofessional staff.