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ThompsonGas

3.6

About this business

Location details

5260 Westview Drive, Frederick, MD, 21703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
3.658 reviews
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mike's profile image
mike 
a week ago

You guts are awesome! So far I’ve had about 4 propane companies and the others all are about the same ..... useless. Relative to deliverys you guys say what you mean and mean what you say! With this excessively cold winter it’s reassuring to know the delivery will arrive. I recommend you all by word of mouth and on various social networks that I’m on. Thank you for having the business integrity that’s mostly disappeared today. 

Rosheedia Masszonia's profile image
Rosheedia Masszonia 
3 months ago

DISGUSTED & DISSATISFIED – FULL EXPERIENCE WITH THOMPSON GAS Thompson Gas is the most inconsiderate and non-empathetic company I have ever dealt with. I lost my jobs due to government cuts, I’m on unemployment, and I’m simply trying to keep my family afloat. Even after explaining my situation, this company showed absolutely no compassion or willingness to help. I scheduled a $411 payment, but Thompson Gas had the wrong account information on file — the account I had already closed after losing my jobs. Because of their error... read more

Rosheedia Masszonia's profile image
Rosheedia Masszonia 
3 months ago

I want to update my review after speaking with Valerie on October 30th. I had missed her call earlier that day, but she took the time to call me back later that evening — just before 8 PM — from her personal number. That simple act spoke volumes about her kindness and character. Valerie shared that her daughter was the young lady I had spoken with before — the one who heard the pain in my voice and truly listened. It’s amazing to see such empathy and understanding from someone so young, and it reflects the values Valerie has... read more

Rosheedia Masszonia's profile image
Rosheedia Masszonia 
3 months ago

Good day, I am reaching out from because people deserve to know what kind of company they’re dealing with before choosing where to get their gas service. If anyone wants to be treated with basic respect and humanity, they should know my experience — and why I’m speaking up to bring awareness. Due to recent government cuts under the new administration, many people, including myself, have lost our jobs and contracts. The government shutdown has left hardworking families struggling to make ends meet. During this time, companies... read more

Machelle Conatser's profile image
Machelle Conatser 
4 months ago

This company turned the heat off with a 1-year-old baby in the home when the bill was paid the day before. When it was explained the bill had been paid. It escalated into words from the district manager and was resolved with them sending a letter to come pick up the tank when the bill was paid the day before. Poor business ethic 

Frequently asked questions about ThompsonGas

How is ThompsonGas rated?

ThompsonGas has a 3.6 star rating with 58 reviews. 

When is ThompsonGas open?

ThompsonGas is closed now. It will open at 9:00 a.m. 

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