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Thompson Pools & Spas

4.9

About this business

Location details

1300 North 24th St W, Billings, MT, 59102, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.947 reviews
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Kristin Rude's profile image
Kristin Rude 
recommend  Recommended
3 years ago

10/10 customer service, communication & honestly one of the best experiences I’ve had EVER in customer service. Justin & Steve feel like life long friends now. Ron dealt with me nagging like a pro. Came and serviced my spa & included it under warranty. Have had a phenomenal experience with these guys every step of the way. Will be a lifelong customer. Thank you! 

Arne M. Olsen's profile image
Arne M. Olsen 
5 years ago

UPDATE...Don has been great to work through the issues created by the temp employee, Brian, who robbed us and was essentially squatting in our home while we were away. Thompson Pools—GREAT AGAIN! Temp agency was useless and felt his trespassing and wrongdoing was acceptable. Thank you again Don! Used to like them. Since they hired a temp, Brian, who repeatedly trespassed in our home and stole electronics while evidently “squatting” at times in our vacant home while performing “pool maintenance” and then after Ron stated he “... read more

Sue Stephens's profile image
Sue Stephens 
6 years ago

Clay and his crew are fantastic!!! They put our 27 foot above ground pool in by lunch time! They worked nonstop with precision!! They were all very personable and pleasant! I am so glad we chose Thompson Pools!! Excellent customer service!! Thank you all!! Loving my pool!! And we live in the country east of Indiahoma!!! Tommie and Sue Weeks 

Sean Barry's profile image
Sean Barry 
6 years ago

The purchase experience was casual and comfortable. Delivery and installation of our Jacuzzi was a breeze by the same fun guys. Our first use last night confirmed we made a good decision. 

Michelle Lindahl's profile image
Michelle Lindahl 
7 years ago

Really impressed with Thompson Pool! Being a new pool owner and not knowing much was really hard with another company we were using. They have helped us understand the process and keep our pool in great condition for enjoying during the summer months. They also help us winterize it for a good price. Every time I go in they are friendly and go the extra mile to make sure we are happy. They also test your water for free. Great company! 

Grant Olson's profile image
Grant Olson 
7 years ago

We have been thrilled with Thompson pools. Our hot tub is a huge hit with our kids, we find that we spend more time soaking than we initially envisioned. It is so easy to bring a water sample in and have it tested to determine what we need to add for perfectly clear water. Everyone is great to work with! We're so glad we bought a hot tub from them. 

Chris Purcell's profile image
Chris Purcell 
7 years ago
Shar DeRosier Landl's profile image
Shar DeRosier Landl 
8 years ago
Todd Higbee's profile image
Todd Higbee 
9 years ago

Frequently asked questions about Thompson Pools & Spas

How is Thompson Pools & Spas rated?

Thompson Pools & Spas has a 4.9 star rating with 47 reviews. 

When is Thompson Pools & Spas open?

Thompson Pools & Spas is closed now. It will open at 8:00 a.m. 

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