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Thompson Heating and Air
- Spartanburg, SC
About this business
Welcome to Thompson Heating and Air, your premier destination for top-notch heating and air conditioning solutions. As a family-owned and operated business with over three decades of experience, we have been serving our community with unmatched dedication, professionalism, and expertise. At Thompson Heating and Air, we understand that a comfortable and healthy indoor environment is essential for your well-being and productivity. That's why we are committed to delivering exceptional services and products tailored to your uniq... read more
Location details
PO Box 51874, Spartanburg, SC, 29301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Thompson Heating and Air have been a blessing to work with. Mark came when we were having issues. Was very clear spoken, firendly, professional, direct about the issues. Went above and beyond to help us out and get us back to comfort. When it came to date for new air handler install they kept in contact to find an ideal time and date. Showed up at the planned time and jumped on the job. Jessie was a huge help getting everything scheduled/organized. Very kind and informative about getting someone out. All in all they will be ... read more
Called Nov 20th was charged $200 to be told i needed both coils changed both leaking and needed new kind of freon for $5500 . (They had repaired leaks and freon for 6 years patching it)It took til February to get the warrantied parts from trane . Then had 3 scheduled no call no shows ,then told one of the coils was stolen . Then told one of the coils was last in the southeast and it was the old kind of freon getting replaced (which is way expensive). Had second opinion look at unit,it's missing a plenum,no way it could have ... read more
Call this company this morning about my coils freezing up and made an appointment for 9:30.Technician showed up on time and called me when he got there.He already had the unit opened up and proceeds to tell me that i have a leak from the shrader valve so i ask how much refrigerant does it need and he tells me 1lb to 3 lbs so i ask which one and how much per pound.He tell me that the shrader valves are $45 a piece and the the refrigerant is $110 or $120 for the first pound and $90 each additional pound there after.I was like ... read more
I want to say thank you to Thompson Heating and Air. Our issue was handled so professionally. We signed for the maintenance program. Stephanie was wonderful in getting everything taken care of. Please call them for all your Heating and Air problems.
I've used Thompson since moving to Spartaburg in June 2021. Their service is great - they show up when they say they will and explain charges before it's time to pay. I don't have much experience with costs as this is my first house, but in my opinion their prices are reasonable. I only have two complaints - that my brand new air conditioner was dropped during installation and the installers didn't say anything about it and no discount was offered for the dents, and that no measurements were taken when I was purchasing my n... read more
Frequently asked questions about Thompson Heating and Air
How is Thompson Heating and Air rated?
Thompson Heating and Air has a 4.8 star rating with 225 reviews.
When is Thompson Heating and Air open?
Thompson Heating and Air is closed now. It will open tomorrow at 8:00 a.m.
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