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Thomas Hospital

3.3

About this business

"For over 50 years, Infirmary health has served Baldwin County and the Eastern Shore from Thomas Hospital, located in Fairhope, AL. the hospital has received two Women's Choice Awards and has earned the highest rating for hip surgery from Consumer Reports.Infirmary Health takes pride in providing high-quality care using advanced technology." 

Location details

750 Morphy Ave, Fairhope, AL, 36532, United States

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3.3510 reviews
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Jade Kleeschulte's profile image
Jade Kleeschulte 
3 years ago

went to ER and even with IM morphine injections still in serious pain yet discharged with complete pain still and recommended ibuprofen for pain. wtf. 

Business response:

Jade, we’re sorry you feel your experience with Thomas Hospital was unsatisfactory. If you are open to discussing the matter further, please send us a direct message with your preferred contact number. 

Joseph Mckee's profile image
Joseph Mckee 
3 years ago

I dont recommend this hospital cause if u don't have insurance they won't run any test just shove some pills in ur face and then kick u out they have done. this to multiple times. 

Business response:

Joseph, we’re sorry you feel your experience with Thomas Hospital was unsatisfactory. If you are open to discussing the matter further, please send us a direct message with your preferred contact number. 

Debbie Smith's profile image
Debbie Smith 
3 years ago

I am very disappointed. I had heard good things about the hospital but it didn’t live up to my expectations. First, I came with someone having surgery Monday. I had to sit in the car but at least did receive timely updates. Today we had to come to the ER due to complications. He came in an ambulance and I was told I couldn’t go check on him, even with a mask, etc. I was told his nurse would call. I waited an hour and called the number they gave me. The person who answered the phone was rude and said she would have his nurse ... read more

Business response:

We’re sorry you feel your experience with Thomas Hospital was unsatisfactory. If you are open to discussing the matter further, please send us a private message with the patient's name, the best number to reach you at. Today, Governor Kay Ivey released an amended Safer at Home Order which includes updates to hospital and nursing home visitor policies. Infirmary Health is currently updating its visitor policy to reflect these changes and the new policy will go into effect on Friday, October 2. The amended policy will be poste... read more

Kevin McCown Hebner's profile image
Kevin McCown Hebner 
3 years ago

I wore a mask, you checked my temp “it was good,” I used hand sanitizer as I walked in the door & yet I still can’t go see my 3yr old daughter & wife??? This is absolutely terrible & needs to be changed. BOTH PARENTS SHOULD BE ABLE TO BE THERE WITH THEIR KIDS!!!!!! I don’t care what your excuse is, this isn’t right. Give me a freakin hazmat suit if that’s what it takes..... 

Lynne Cornwall's profile image
Lynne Cornwall 
4 years ago

Putting patients health first. Don't insist someone have MRI if they have metal in their body! Don't try to bully someone into elective surgery thats not necessary if they have cancer. Tell patients all the options open to them for their condition. Tell them the risks of each option. Be transparent. Be honest. If someone asks if they have cancer. Be honest. Don't try to keep a patients records. The records belong to them, NOT you. 

Business response:

Lynne, we’re sorry you feel your experience with Thomas Hospital was unsatisfactory. If you are open to discussing the matter further, please send us a direct message with your preferred contact number. 

Colleen Plante's profile image
Colleen Plante 
recommend  Recommended
4 years ago

I was an EMT in NY & I know how various hospitals work and I wasn’t expecting anything different here. Wow was I wrong!! I was amazed at the level of compassion and dedication from the 4th floor staff. I wish I would have have the opportunity to thank them all. They took all the fear out of a scary situation. Plus I loved the get well soon card signed by my care team!! 💕to the RNs Shannon B & Timberly... 

Sandy Doxey's profile image
Sandy Doxey 
4 years ago

I will be happy to explain if someone wants to contact me. 

LeAnn Tripland's profile image
LeAnn Tripland 
4 years ago

Severe infection with swelling, fever and pain brought me to the ER. Doctor ran no tests, didn't check blood and had no concern for me having no sensation besides searing pain in my foot. blood pressure was at stroke level which nurse confirmed was due to severe pain. Unconcerned doctor Doucet came in, poked the painful spot, gave prescription for antibiotics and treated me like a drug addict. Pain brought me in and here I am leaving in pain still with stroke level blood pressure. Leg swollen from knee to toe. Malpractice an... read more

Fritz Ingraham's profile image
Fritz Ingraham 
recommend  Recommended
4 years ago

Thank you to the staff at Thomas Hospital ! Your compassion, consideration, and care was just what I needed to help me overcome anxiety about my procedure yesterday. Thank you one and all for being there with me. Please continue to take care of yourselves in this crazy time we are experiencing. 

Frequently asked questions about Thomas Hospital

How is Thomas Hospital rated?

Thomas Hospital has a 3.3 star rating with 510 reviews. 

When is Thomas Hospital open?

Thomas Hospital is open now. It is open 24/7. 

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