Thomas Florack, MD, FAAOS

bob 

on Wellness

11 years ago

I had to look for a long time before I finally found their qualifications. They need to make them more obvious. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. Every time I come here I feel so unwelcome as soon as I enter the door. They can never seem to remember my name when I first arrive and always forget it throughout my appointment. I was very surprised that they didn't want to answer my questions at all. In fact, they just ignor... read more

Anonymous 

on Wellness

12 years ago

Were you able to relax during your appointment? Yes Were the staff members able to answer your questions? Yes, they were able to answer my questions Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long Was this provider's office too cold? No, it was fine Does this provider maintain a professional appearance? Absolutely! You can tell that he/she really makes an effort to look professional 

Anonymous 

on Wellness

12 years ago

Were you able to relax during your appointment? Yes Were the staff members able to answer your questions? Yes, they were able to answer my questions Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long Was this provider's office too cold? No, it was fine Does this provider maintain a professional appearance? Absolutely! You can tell that he/she really makes an effort to look professional 

Anonymous 

on Wellness

12 years ago

Did you have to wait long after you arrived for your appointment? No, they were ready for me right after I arrived. Was the waiting area spacious? Yes Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Were the waiting room chai... read more

Anonymous 

on Wellness

12 years ago

Were you able to relax during your appointment? Yes, I was completely at ease Does this provider treat their staff well? Yes, they treat their staff with respect Was this provider's staff friendly? Yes, they went above and beyond Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Did this provider ever take personal phone calls while in the appointment room with you? He/she would never do that! Their full attention is always on ... read more

Anonymous 

on Wellness

12 years ago

Did you feel like this provider's office was understaffed? No, they were fully staffed Were the staff members able to answer your questions? Yes, they were able to answer my questions Were the waiting room chairs comfortable at this provider's office? They were average Does this provider remember you and your circumstances at every appointment? Definitely! They always remember me and make me feel important! Would you refer this provider to a family or friend? Yes 

Anonymous 

on Wellness

13 years ago

Does this provider offer any coupons, discounts or promotions? Yes, they always have specials going on Did this provider have an entertaining selection of waiting room magazines? Yes Did this provider ever dismiss your concerns as unimportant? No, they take every concern of mine seriously Did this provider listen to your input and concerns? Yes 

Anonymous 

on Wellness

13 years ago

Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Did this provider ever postpone your appointment? No, they never postpone my appointment Were the restrooms well-stocked at this provider's office? Yes, they had everything you could possibly need! Did this provider use excessive foul language? No