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The Window Source RI

4.8

About this business

The Window Source of RI specializes in replacement windows. The business services include sales and installation of replacement windows, replacement doors and siding. 

Location details

127 Dean Ave, Greenville, RI, 02917, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.8487 reviews
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patricia B.'s profile image
patricia B. 
2 months ago

Today I had my front door replaced by your company. This rerview is for Joe P and Freddy, They were very prompt and professional. They arrived on time and began work immediately. I found them to be good workers and very cordial and they did a very good job on my door. it has be a very good experience working with this company, 

Kathryn Z's profile image
Kathryn Z 
4 months ago

10 stars! I truly dont know where to begin with how WONDERFUL Window Source of RI/the Puopolo family is. Everyone from ** was timely, professional, had quality products, were reasonably priced, and has skilled in-house installers (not outsourced)- simply put. ******* and his dad are lifelong window-ologists, paired with Aleea as the logistics pro, and the skilled installers- they truly the most dynamically fantastic window professionals. Thank you all - from our family to yours! 

Essie D's profile image
Essie D 
a year ago

From Day One, there have been problems. I had a sealed Oriole window in my kitchen, so called Window Source of RI. They sent out a rep to see the window and I said because of a spinal fracture I wanted a half and half window that would be easier for me to lift. Despite that, he ordered an ****** and when the installation crew showed up, I had to reject it. So a half-and-half window was installed. This is a ceiling-to-floor window and I had to step on the sill of the bottom half in order to close the window, but then I could ... read more

Janette S.'s profile image
Janette S. 
2 years ago

On 7/6/2022 I contracted with The Window Source of ** for the replacement of my bow window in my living room for a cost of $6,083.00. On 9/7/2022 they came to replace the window. When they were finished, there was a three inch at the bottom of the new window frame the whole length of the window where they had pulled the old frame out and just left it. There were holes in the plaster and this was left unfinished as the new frame did not cover it. Also the caulking that they used was not the right caulking which should have be... read more

Business response:

The owner of Window Source went to the job during installation and the customer voiced her concerns. ******* told her the space difference in question under the window often happens due to the insulated seat. Per contract we do not paint and some touch up may be needed. As for the office we did not speak to the customer about the caulking until job was competed her home has stained wood protocol we use clear silicone. We were not aware of trim being painted white, we would have been glad to use/ leave white with customer. On... read more

RICHARD G's profile image
RICHARD G 
2 years ago

My experience with this company was terrible. The only reason I'm even giving them a single star is because they did show up when they said they would. Back in November, they knowingly installed defective windows in my elderly Mother's house. The snap beads on almost all of the windows were awful. Instead of lying flush against the window exterior and sash, many of the corners overlapped each other creating large gaps. When I contacted the owner/installer from Window Source ( approximately 15 minutes after he left the job), ... read more

Eileen K's profile image
Eileen K 
2 years ago

I posted the same review on ****** as I am posting here I recently had 15 windows of various sizes installed to replace the replacement windows that had been installed incorrectly prior to me buying my home. This was not an easy one, two, three,it's done job. The windows were not square and a couple of them were actually installed into sheetrock and not wood frame. These guys busted their butts to correct each window frame before they even could install the windows. One window was actually sitting on a ledge. That's right wh... read more

Ronald A.'s profile image
Ronald A. 
4 years ago

There is no way this business should be certified with a top *** rating. My windows were left outside for 2 months, windows were wet and full of leave debris when they installed them. When I questioned the owner about this, he answer was they were covered with a tarp (if they were it blew off early and did not get replaced, leaves were tattooed into the window they were on them so long and I had to scrub it off), and then when I questioned the owner he says hey what do you want $100 because you cleaned them. There are still ... read more

Business response:

The windows were covered by a tarp our guys did clean the windows that had leaves on them. When the customer brought this the the owners attention he did offer the customer $100 for his time spent cleaning the windows (which customer refused). Both the owner and office manger did have COVID during this installation that is why the owner did not personally chek this job so our TV adds are not a lie it was medically not safe for our customer or anyone involved, and we tell the customer this when he called about his issues and ... read more

Diana Colombo's profile image
Diana Colombo 
recommend  Recommended
4 years ago

We had all our windows replaced on 10/7/20, having any construction done in your home is stressful but now that the dust has settled and the job is completed I absolutely LOVE my new windows! No more drafts, easy to clean, outside noise is minimal and they look great. If your looking for quality, reasonably priced windows give Richard a call. 

Bob Fundakowski's profile image
Bob Fundakowski 
recommend  Recommended
4 years ago

my wife and I had our picture window replaced.by window.source. we live in east providence ri. our experience with window source was second to none. they were courteous and.professional. they were on time and very meticulous with the replacement. I plan on using them in the near future and anyone who needs doors windows siding for your home or business should give them a call. sincerly. Bob and Dede. Fundakowski 

Frequently asked questions about The Window Source RI

How is The Window Source RI rated?

The Window Source RI has a 4.8 star rating with 487 reviews. 

When is The Window Source RI open?

The Window Source RI is closed now. It will open tomorrow at 8:00 a.m. 

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