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The Wig Gallery

4.2

About this business

Beautiful synthetic wigs, synthetic hair extentions. 

Location details

121 W Thomas St, Rome, NY, 13440, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 3:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
Sun12:00 p.m. to 3:00 p.m.
4.234 reviews
Select a rating
Kourtni Budy's profile image
Kourtni Budy 
recommend  Recommended
4 years ago

Lori makes you feel like a Superstar...not just because it's her job to, but because she is just a genuinely nice person. She is exciting to be around and honest about how you look in a particular wig. She takes her time with clients, I could tell by the way she treated me, she is so hospitable. Her wig selection is mostly natural, but lots of variety in shape, colors, texture, and cut. The customer service is perfect and she also has wig accessories, scarves, turbins, headbands, handbags, and other things for sale. Lori has... read more

Business response:

Thank you Kourtni for the very kind review!🌷❤ 

Kirsten Cadrette's profile image
Kirsten Cadrette 
recommend  Recommended
4 years ago

Lori was so helpful with my mom getting her new wig! She made the process easy and comfortable. My mom is definitely happy with her choice and we can thank the wig gallery for that! 

Business response:

Thank you for the kind review.. It was my pleasure..I'm so glad your happy .. You looked so beautiful!!! 

Pamela Lynne's profile image
Pamela Lynne 
recommend  Recommended
4 years ago

Lori was absolutely wonderful. I knew just from speaking to her on the phone that she would be my person to help me - I felt comforted by her before we even met in person. Facing a new cancer diagnosis and feeling overwhelmed - but Lori spent time with me and put me at ease. She is knowledgeable, skillful, and compassionate. I highly recommend The Wig Gallery for not only your wig needs but also for your emotional needs to be taken care of as well. 

Business response:

Thank you for the very kind review. ❤ 

Kris Incorvaia's profile image
Kris Incorvaia 
recommend  Recommended
4 years ago

Lori was wonderful, welcoming, patient and kind. She took her time with us and made the transition into wearing a wig a comfortable one. I would highly recommend The Wig Gallery and Lori to anyone looking for a wig. 

Business response:

Thank you so much! 😊 

Ciera Nichole's profile image
Ciera Nichole 
recommend  Recommended
4 years ago

I just bought my third wig today! I lost my hair in March from chemo. I decided to get some wigs online but they are deceiving and sometimes are nothing like they look on the site. Sometimes they are exactly what they look like but they looked horrible on me. I love the Wig Gallery because these are good quality wigs, you can try them on, they can be fitted to your head, and you will learn how to wear them and take care of them. The variety is great, many colors and cuts and styles, something for everyone. It definitely help... read more

Business response:

Thank you for the very nice review... Your wigs you selected all look so beautiful on you...I really enjoyed helping you!!! 

Janis Winn's profile image
Janis Winn 
recommend  Recommended
4 years ago

After years of struggling with my thinning hair and trying to choose a decent wig from online sellers, I made an appointment with Lori and... it changed everything! To have the perfect hairstyle is to feel confident, and Lori's kind, friendly and professional attitude, along with her expertise, has definitely added to my confidence. Lori has been super generous with her time and attention after my purchase, as well, making sure that my wig is perfectly trimmed and styled for me. I am so grateful, and I'm looking forward to b... read more

Barb Lew's profile image
Barb Lew 
recommend  Recommended
5 years ago

Lori Smith ... I had the pleasure of meeting this caring, smart , encouraging ..beautiful inside and out lady ... I cant put into words what a wonderful experience i had trying on her beautiful wigs and she answered any questions i threw her way ... Her place is lovely , cozy and so relaxing .. When or if i ever need a wig i will know where to go back to .. There are good people in this world and Lori is certainly one in a million.. Her thoughtfulness and respect shine through.. She takes pride in her job and does so with a ... read more

LeeAnn Farmer's profile image
LeeAnn Farmer 
recommend  Recommended
5 years ago

I found Lori's shop online just a few days ago and was overjoyed at how fast I become one of her valued clients. Her shop in Rome is beyond lovely! It became evident to me that Lori is a master beautician, with a wealth of experience ready to share with her clients. She worked her magic on me and I had a life-altering experience within a span of a few hours! My confidence in my appearance had waned in the past few years, and I really needed a makeover. I am here to testify that the word "can't" is not in this woman's vocabul... read more

Andrea DelPiano Falvo's profile image
Andrea DelPiano Falvo 
recommend  Recommended
6 years ago

Lori was incredibly kind, accommodating and knowledgable during our visit today. She helped us through what we thought was going to be a dreadful experience (choosing a wig for chemo side effects). Lori was also wonderful to my friend Diana several years ago! I would highly recommend The Wig Gallery to anyone looking for a personalized, professional, and heartwarming experience. Thanks, Lori! 

Business response:

Thank you so much for the very kind review. 

Frequently asked questions about The Wig Gallery

How is The Wig Gallery rated?

The Wig Gallery has a 4.2 star rating with 34 reviews. 

When is The Wig Gallery open?

The Wig Gallery is closed now. It will open tomorrow at 9:00 a.m. 

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