The Westin New York Grand Central

Contributor 

on Citysearch

18 years ago

A high-end executive link in the Helmsley chain. – The Scene It's understandable why so few first-time visitors know what to make of this hotel. After all, the U-shaped driveway is so clogged with Jaguars, BMWs and Range Rovers that visitors often think they've arrived at a high-end auto dealership. In fact, the indomitable Queen Leona has made sure that every aspect of this establishment is efficient and modern in a nondescript, contemporary fashion. The Details The 788 rooms are spacious and airy, with access to the kind o... read more

theloner 

on Citysearch

19 years ago

A Rip Off – The thermostat offered "on" (for boiling hot) and "off" (for merely uncomfortable). The carpet was fairly new, but was not attached to the floor at the baseboards. Showers were intolerable. The water cycled from scalding to ice cold with no touch of the knobs. The laptop connection was unpredictable. The television had the ubiquitos half-broken remote control, but substantially more irritating was the sound on the TV. Every 10 or 15 seconds the sound was unintelligible for about 5 more seconds. We called the TV s... read more

sdavids 

on Citysearch

22 years ago

Time for a facelift – Stayed at the Helmsley last week on business and the room was just tired. As I rode down on the elevator, I laughed with some other guests at how old the interiors looked. Time to spend some cash and replace the stale bedpreads and draperies at least. The roller shades don't cut it!