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THE Western Clinic
- Dental
- Torrensville, SA
About this business
Location details
152/154 Henley Beach Rd, Torrensville, SA, 5031, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 12:00 p.m. | |
| Sun | 10:00 a.m. to 1:00 p.m. |
Could have given zero for receptionist Kim. Very upset with the way she dealt. No politeness at all when she deal with patients.
The reception staff at this practice are unprofessional and dismissive, creating an unwelcoming and unpleasant experience. Their passive and condescending tone is unacceptable, making patients feel unwelcome rather than supported. It is extremely disappointing, as I had finally found an excellent doctor, but I refuse to tolerate such poor treatment just to receive care. Their lack of basic courtesy and professionalism is widely known, and I sincerely hope they reconsider their approach to patient interactions.
I've been a patient of Western clinic for quite a few years and have seen alot of different practitioners cone and go ..the newer younger doctors I won't mention names are not committed to their patients, they take on too much and have lost that doctor patient confidence one should feel ...waiting time is ridiculous even a phone consultation is not on time .I find this centre very unprofessional and at times inadequate .
The waiting time was incredibly long, which made the experience frustrating. It felt like my time wasn’t valued, and there was no clear communication or updates during the wait. This seriously needs improvement to ensure better customer satisfaction.
I’ve become so disappointed with this clinic. The reception staff are never ever cheerful and as front line personnel give the practice an unwelcoming feeling. During COVID one of the doctors refused to wear his mask appropriately & when I brought it to the reception attention I was advised that doctors are exempt and told I was being aggressive & difficult. I continued to persevere with this practice & on another occasion I put in a complaint about another doctor who was less than professional in their approach to their wor... read more
Frequently asked questions about THE Western Clinic
How is THE Western Clinic rated?
THE Western Clinic has a 2.1 star rating with 263 reviews.
When is THE Western Clinic open?
THE Western Clinic is closed now. It will open tomorrow at 10:00 a.m.
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