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The West End Inn
- Restaurants
- Hamburg, NY
About this business
Location details
340 Union St, Hamburg, NY, 14075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 7:30 p.m. | |
| Tue | Closed | |
| Wed | 4:00 p.m. to 11:00 p.m. | |
| Thu | 4:00 p.m. to 11:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
3% credit card surcharge. I don't like that. Our order was to come with Cole slaw. We had to ask for it and were told they ran out. The server should have been upfront but wasn't. I think we should have been given other options before we were served. That's 2 strikes, one for surcharge. Another for trying to get away with a missing food item.
*** 3% Credit Card Fee *** *** 20% Auto Large Party (8 or more) Fee *** Ordered a $16 turkey club and it contained 3 toasted slices of bread, 3 total slices of turkey, 2 slices of bacon, lettuce, and tomato. Service as mentioned countless times is snail speed. The live music was ok, but don’t go for the food.
It's changed. The place was once awesome and fun and now since the previous owners have left its gone downhill in service and with the changed staff. Its no longer that friendly feeling that once prevailed. Have gone 3 times and the new bartenders are more interested in gabbing and looking at their phones. Where did Fish go? We felt it was an imposition just asking for another beer.
Frequently asked questions about The West End Inn
How is The West End Inn rated?
The West End Inn has a 4.3 star rating with 326 reviews.
When is The West End Inn open?
The West End Inn is open now. It will close at 11:00 p.m.
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