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The Victorian at McKenzie

4.3

About this business

Location details

4000 Douglas St, Victoria, BC, V8X 5K5, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.371 reviews
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Tia Wilson's profile image
Tia Wilson 
4 weeks ago

First I want to start on a positive note, Gheena was wonderful as well as the residents themselves. We were trying to find the right fit for my father who was diagnosed with dementia, Matt met with us and told us about the trial option for situations like ours. We thought it was a great opportunity to try my dad in independent living with a bit of extra support. It became clear that this wasn’t the best fit as the surrounding was very unfamiliar to him. We gave our notice for a week later, as Matt told us that he could leave... read more

Cindy Montebello's profile image
Cindy Montebello 
a month ago

understaffed. Samjam,the activity coordinator is amazng,always willing to helpand is friendly and cheerful,despite appearing to be doing 3 jobs at once.really nice garden area,very lovely. 

Mary Dobransky's profile image
Mary Dobransky 
2 months ago

Love living here. The staff are friendly and helpful. Very disappointed in the meals because they are processed. Please have good fish and not bass, tilapia. Miss the bus. 

Dawne Anderson's profile image
Dawne Anderson 
2 months ago

My Mom lives at the Victorian on McKenzie and really enjoys living here. My Mom really thinks that her waiter Joey is a very nice young man who is very kind and goes the extra mile to help however he can. He always has a smile on his face. Cal says thank you Joey. 

Meanne Castillo's profile image
Meanne Castillo 
2 months ago

After visiting several facilities, The Victorian at McKenzie was the last place we toured—and it truly stood out. Gheena gave us the tour, and she was incredibly kind, patient, and knowledgeable. My mother had a lot of questions, and Gheena answered every one of them with care. The building was clean, bright, and very spacious. While we were touring, a band was playing, which added such a lively and welcoming atmosphere. The residents seemed happy, friendly, and engaged. My mom really loves her new place, and seeing her so c... read more

Frequently asked questions about The Victorian at McKenzie

How is The Victorian at McKenzie rated?

The Victorian at McKenzie has a 4.3 star rating with 71 reviews. 

When is The Victorian at McKenzie open?

The Victorian at McKenzie is open now. It will close at 8:00 p.m.  

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