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The Urban Hotel
- Hospitality
- San Francisco, CA
About this business
Location details
507 Bush St, San Francisco, CA, 94108, United States
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Probably the worst hotel service i’ve ever had the chance of encountering. I asked the lady at the front desk a question about a price discrepancy and she proceeds to tell me that it is not her job to answer customer’s questions so i ask her to call someone who can. Then she yells at me to stop harassing her and threatens to sue me and to call the police. At the end i wasn’t able to speak to anyone who could answer my questions and i was threatened instead. Please choose the hotel across the street!
No frills, but very affordable and clean.
Very loud - and do not let you cancel once you get there. Needed to modify my booking once I got there but there was no flexibility at all.
Great hotel, really enjoyed my stay there. Highly recommended.
Frequently asked questions about The Urban Hotel
How is The Urban Hotel rated?
The Urban Hotel has a 3.7 star rating with 469 reviews.
When is The Urban Hotel open?
The Urban Hotel is open now. It is open 24/7.
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