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The UPS Store

3.5

About this business

The UPS Store #4801 in Dekalb offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ne Corner Of The Intersection Of Bethany And Sycamore Roads Next To The Texas Roadhouse. 

Location details

3230 Sycamore Rd, DeKalb, IL, 60115, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.574 reviews
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Rose's profile image
Rose 
on Google
2 weeks ago

The lady that answered called my fiancée an idiot over the phone and was swearing. She claimed she "was over babysitting" for tracking a package over ups, to help a customer. Absolutely terrible customer service I will never being going to this ups or using services with this location and I will be very vocal about the horrible experience at this location with several other members of the dekalb community 

Jeannine Catalano's profile image
Jeannine Catalano 
on Google
3 weeks ago

UPS store is so quick and convenient. I wish I had a closer location, but I don’t mind driving for the convenience of being able to have it done quickly. 

Bridget MBAE's profile image
Bridget MBAE 
on Google
a month ago

The employees there are wonderful! One girl in particular is so amazing it makes you happy if you aren't lol I wish I knew her name. 

Tricia Kramer's profile image
Tricia Kramer 
on Google
2 months ago

I don't normally leave reviews for places such as this. However, I had the most pleasant experience here today. I needed to drop off a package before heading to the DMV, which I was already dreading. When I entered, there were a few customers in front of me. To my surprise, the worker helping the line of customers had a big smile on her face! She assisted swiftly, but took the time to greet each customer, ask about their day, and even complimented a lady on her shirt. Another lady was having a hard time with something on her... read more

Lisa Ross's profile image
Lisa Ross 
on Google
3 months ago

I've gone to this location several times to drop off or ship packages. It's always a pleasure to deal with the staff. They are very friendly and helpful. Today I went in to get a passport photo taken and all three of the staff members were cheerful and very helpful. The whole process was easy, and I was out of there in no time! Don't listen to the haters like Jamila Brown. I don't know why people need to be hateful when leaving a review. It's gross and uncalled for. So, go to this location, you won't be disappointed! 

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Frequently asked questions about The UPS Store

How is The UPS Store rated?

The UPS Store has a 3.5 star rating with 74 reviews. 

When is The UPS Store open?

The UPS Store is closed now. It will open on Monday at 8:00 a.m. 

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