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The UPS Store

3.5

About this business

The UPS Store #4801 in Dekalb offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ne Corner Of The Intersection Of Bethany And Sycamore Roads Next To The Texas Roadhouse. 

Location details

3230 Sycamore Rd, DeKalb, IL, 60115, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.569 reviews
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Lisa Ross's profile image
Lisa Ross 
on Google
2 weeks ago

I've gone to this location several times to drop off or ship packages. It's always a pleasure to deal with the staff. They are very friendly and helpful. Today I went in to get a passport photo taken and all three of the staff members were cheerful and very helpful. The whole process was easy, and I was out of there in no time! Don't listen to the haters like Jamila Brown. I don't know why people need to be hateful when leaving a review. It's gross and uncalled for. So, go to this location, you won't be disappointed! 

Jamila Brown's profile image
Jamila Brown 
on Google
a month ago

Be very cautions dropping off your packages at this location my package came up missing. All of a sudden when I got the police involved my package just randomly pops up no apology from the store manager Katana or anything. Trust me one of her worker tried to steal my iPhone16(the transgender is the one who took my box he didn't file it in rt away or tape the box up in my face next time I'll be more careful. 

MEDINA KID's profile image
MEDINA KID 
on Google
a month ago

Very bad service. I shipped 55 inch TV to my friend on another state; 10 days, I got a call from them asking me to come and pick my TV as they said the went to my friends place but no one answer them. I went back to them and picked up my return TV and when I reached home,I found out the TV screen is broken and they didn't return Mt 150$ shipping cost... 

D H's profile image
D H 
on Google
2 months ago
Shaun Wood's profile image
Shaun Wood 
on Google
3 months ago

Surprised to see the negative reviews here. I have never had any issues with customer service or dropping off packages. 4 stars. 

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Frequently asked questions about The UPS Store

How is The UPS Store rated?

The UPS Store has a 3.5 star rating with 69 reviews. 

When is The UPS Store open?

The UPS Store is open now. It will close at 6:30 p.m.  

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