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The UPS Store

3.9

About this business

Location details

2863 95th St #123, Naperville, IL, 60564, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.9236 reviews
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Sai Teja Reddy Kommuri's profile image
Sai Teja Reddy Kommuri 
a month ago

Worst location. Went there to return a heavy item. There was an employee who was cleaning the door. He saw me struggling to open the door, carrying the heavy item, but he didn’t offer to open the door at all then I went to the register to return the item I thought like many other UPS stores they would tape my package but they didn’t instead they asked me to buy a six dollars tape for a $20 return only then what they take it 

Karin Blus's profile image
Karin Blus 
a month ago

Just wanted to comment on the service I received from Kipton. I was heading in with an armful of packages to drop off. He saw me coming and immediately came to open the door for me. It was nice and refreshing to receive such good service. He was a polite young man. 

Jo Patel's profile image
Jo Patel 
a month ago

Horrible customer service, went for Amazon return, extremely disappointed!! 

Varsha C M's profile image
Varsha C M 
a month ago

Great service! 

Scarlett Conroy's profile image
Scarlett Conroy 
a month ago

I'm at the UPS store mailing something out for my dad, I go up to the counter to get it done and another employee, I'm assuming the manager, physically takes the package out of my hand and scans it in the self serve kiosk. I was not handing it to her, I was handing it to the gentleman behind the counter. When I tell them that I wanted it done by a human and not a machine they say that it's easier and that I don't have to wait in line. There was no line, I was the only customer in the store. When I tell them that I want my st... read more

Frequently asked questions about The UPS Store

How is The UPS Store rated?

The UPS Store has a 3.9 star rating with 236 reviews. 

When is The UPS Store open?

The UPS Store is closed now. It will open tomorrow at 8:30 a.m. 

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