This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
The True Gem
- Consumer Goods
- Dallas, TX
About this business
Location details
2626 Cole Ave suite 800, Dallas, TX, 75204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I bought my wife a diamond wedding band back in 2021, it's still in perfect condition and wife LOVES it. But the real reason for this feedback/review is my amazingly positive experience when buying her 10 year wedding ring (kind of an engagement ring upgrade). I ordered the ring online, it was the Tara solitaire emerald cut lab grown. I received an email update that the ring would arrive in about 1 month. Problem was our 10 year wedding anniversary (and our trip to Cali) were about a week away. I called to ask customer servi... read more
My now fiancé and I had a wonderful experience at The True Gem. From the beginnings of finding a ring, there was no other jeweler for me- the reviews, overwhelmingly positive customer experience, and care package offered sold me immediately, and I knew they were where I wanted to go. From beginning to ring pick up, we had an incredible experience! The customer service is top-notch, and they truly care about your level of care, ensuring you are making an educated choice best for you and your partner. They patiently brought us... read more
Had a great experience with Gregg and would highly recommend anyone in the market to shop here! He answered every question we had, was very welcoming, and provided a high level of customer care. I’m very grateful for the experience I had, and will definitely recommend this location to family/friends!!!
We were seen and helped by Greg and wow can I just say, what a great 5 STAR SERVICE! He helped us find the perfect ring for my sister and we couldn’t be more grateful! Loved loved loved the service here! And the ring is beautiful!!
Frequently asked questions about The True Gem
How is The True Gem rated?
The True Gem has a 4.9 star rating with 415 reviews.
When is The True Gem open?
The True Gem is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com