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The Travel Agent Next Door
- Travel Services
- Toronto, ON
About this business
Location details
55 York St #1003, Toronto, ON, M5J 1R7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First two times using this agency were pretty seamless, there were a couple hiccups with booking, but overall, nothing major. Third time we reached out we didn't hear back for awhile, then received an email the agent had been away for a family emergency, but was now back in office. Which was completely understandable! But when we reached out again a week later to book a trip, we never heard back. No response since. We've since moved onto a different agency.
I recently had an appointment call with this company, and I left the conversation feeling disappointed and somewhat discouraged. While I understand that every organization has specific requirements and expectations, I felt that my enthusiasm, positive determination, and potential were overlooked due to my limited leisure travel experience. During our conversation, I felt that my lack of leisure travel experience and lack of research is not a right fit to their organization, and I was surprisingly directed to a different agen... read more
Lots of delays and disconnect when booking. Felt like after the deposit was made, things went silent.
Leeann has my personal email and sent me an invitation to a day trip in St Jacobs. I asked a few friends to go. Four of us wanted to go. I sent my own money to pay for the tickets. On that day it rained heavily and Leeann cancelled the trip a couple of days before. She has not re-scheduled the trip. She will not respond to my texts or phone calls. I'm out $260 for 4 tickets. My experience in doing business with her has been a rip off to put it lightly.
Frequently asked questions about The Travel Agent Next Door
How is The Travel Agent Next Door rated?
The Travel Agent Next Door has a 3.5 star rating with 78 reviews.
When is The Travel Agent Next Door open?
The Travel Agent Next Door is closed now. It will open on Monday at 9:00 a.m.
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