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The Travel Agent Next Door

3.5

About this business

Location details

55 York St #1003, Toronto, ON, M5J 1R7, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.578 reviews
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Ashley's profile image
Ashley 
on Google
3 weeks ago

First two times using this agency were pretty seamless, there were a couple hiccups with booking, but overall, nothing major. Third time we reached out we didn't hear back for awhile, then received an email the agent had been away for a family emergency, but was now back in office. Which was completely understandable! But when we reached out again a week later to book a trip, we never heard back. No response since. We've since moved onto a different agency. 

morise adio-moses's profile image
morise adio-moses 
on Google
2 months ago
joe support's profile image
joe support 
on Google
2 months ago

I recently had an appointment call with this company, and I left the conversation feeling disappointed and somewhat discouraged. While I understand that every organization has specific requirements and expectations, I felt that my enthusiasm, positive determination, and potential were overlooked due to my limited leisure travel experience. During our conversation, I felt that my lack of leisure travel experience and lack of research is not a right fit to their organization, and I was surprisingly directed to a different agen... read more

Josh Diniz's profile image
Josh Diniz 
on Google
4 months ago

Lots of delays and disconnect when booking. Felt like after the deposit was made, things went silent. 

Sheila Ryan's profile image
Sheila Ryan 
on Google
4 months ago

Leeann has my personal email and sent me an invitation to a day trip in St Jacobs. I asked a few friends to go. Four of us wanted to go. I sent my own money to pay for the tickets. On that day it rained heavily and Leeann cancelled the trip a couple of days before. She has not re-scheduled the trip. She will not respond to my texts or phone calls. I'm out $260 for 4 tickets. My experience in doing business with her has been a rip off to put it lightly. 

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Frequently asked questions about The Travel Agent Next Door

How is The Travel Agent Next Door rated?

The Travel Agent Next Door has a 3.5 star rating with 78 reviews. 

When is The Travel Agent Next Door open?

The Travel Agent Next Door is closed now. It will open on Monday at 9:00 a.m. 

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