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The Trails
- Apartments
- Nashville, TN
About this business
For those seeking a life of convenience and sophistication, welcome home to the Trails Apartments. Our elevated customer experience and high-end amenities promote what matters most: wellness, leisure, and time well spent at home. Select a floorplan to compliment your lifestyle with our modern 1 and 2-bedroom apartment homes that are equal in space and style. Experience the sights, sounds, and tastes of Nashville, as we are ideally located just 7 miles from the Downtown area, making your daily commute and weekend excursions a... read more
Location details
100 Trails Cir, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
No one answers I keep calling this place for 2 weeks now,and no one ever answered me left voice-mail send emails is like you are dealing with incompetent people unfortunately
Business response:
We apologize if we have missed your call. With the holidays and winter storm, we only had one person in the office each day to handle incoming calls and outgoing calls. We would love to assist you. If you would like to call me directly, my name is Jennifer and I can be reached at 615-889-4800 or thetrailsmgr@hrpliving.com.
Maintenance is AMAZING The Maintenance team is amazing especially Mike. They are always ready to help fix everything as soon as they can. I can not thank them enough for everything they do.
Do not recommend new management If I could rate this as a 0 I would ! I do not recommend living here. I have been a resident here for over 2 and a half years at first it was great but as of June/July when BH Management has taken over this place has been hell ! You might as well keep your money and stay in the projects I’m sure it is better! I have had nothing but issues since they have taken over . For starters they have switched managers within the office 3 times if not more since July of 2018 and each person has been rude ... read more
Move some where else This company is horrible. The upper management has a problem with lack of communication. I wish I didnt waste 2 months working for this company. I was told that I would receive my PTO once left, but that was a lie. I have contacted corporate office and have yet to receive a return call. I have contacted the regional manager, but she fails at responding even though I have been told I would receive a response. I was put on a property with very little training and no help. I worked 6 to 7 days a week withou... read more
DO NOT LIVE HERE!!!! They had a maintenance issue that resulted in mold and mildew growth throughout my apartment as well as an overall dank and gross smell. It ruined 99% of my shoes and anything touching the ground in my closet. They said it was “mildew” and not mold, which is just very untrue and they didn’t even have a mold specialist come to look at it. They obviously have a callous disregard for the health and safety of their tenants. I would 100% not live here again and will be reporting them to the BBB.
Too many issues to list. I only listed issues with this management company. BH months ago we lodged a complaint about our bath tub. It still isn't fixed because we would have to pay for a place to stay while it is being repaired. We already pay for a place to live. I'm not paying for a second. I do believe the the maintenance department hasn't repaired the tub at the direction of the management company and not because they are bad at their jobs. When we went in to sign our lease the lady at the leasing office told me she wou... read more
Great place to live! We are very glad we chose to live here the idea of having a gated community is cool and safe they offer great amenities and things for children to do here and actually have a great management team that will answer you promptly and help you with anything you need the property management is awesome and very understanding & friendly this is convenient to my job and we have access to shopping centers and interstate as well and not to mention they always have great coffee and cookies in the office?
Jim and Penney loved the staff and community Sherry, Lisa, and all of the maintenance crew are excellent. We really enjoyed living there. Best pool in Nashville!
Good Community I like the community because of its prompt service. The staff is extremely friendly, especially Sherry. Water charges are included in rent. Proximity to airport is a plus. Though the apartment building is old, the stay is comfortable.
Frequently asked questions about The Trails
How is The Trails rated?
The Trails has a 3.6 star rating with 205 reviews.
When is The Trails open?
The Trails is open now. It will close at 6:00 p.m.
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