The Tile Shop's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

The Tile Shop

4.3

About this business

Location details

9130 N Green Bay Rd, Brown Deer, WI, 53209, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.387 reviews
Select a rating
Highlighted review
Christine Kozik's profile image
Christine Kozik 
4 days ago

We decided to look at the Tile Shop when the other floor covering stores were coming up short in terms of available styles to look at in person. I was very happy with the in-store selection at the Tile Shop, and even happier with store management. Roger is an absolute gem, and it was wonderful to work with. He takes care of his customers and is responsive to requests. 

Highlighted review
Tim R.'s profile image
Tim R. 
4 weeks ago

We stopped by the Tile Shop in Mequon to purchase tile for a shower that was being redone. All of the associates were knowledgeable and professional which made our selection process low stress and enjoyable. Sarah was very patient and took time to make sure the new tile blended seamlessly with the existing tile we have in the bathroom. Store Manager Roger went above and beyond to put us at ease regarding all aspects of the project. It is very apparent he genuinely cares about his customers. He is a wealth of knowledge and sh... read more

Highlighted review
Shane Baganz's profile image
Shane Baganz 
a month ago

There is a reason the Tile Shop in Mequon is so good — and it’s not just their products. It’s their people. Throughout our project, each time we needed help we ended up speaking with a different employee. Every one of them communicated clearly, knew the products well, and genuinely wanted to help. Near the end of our project we discovered why. The manager, Roger. When we told him we wanted to leave a review, he gave us the names of the employees we had worked with so they could get the credit. With apologies, Roger — you’re ... read more

Highlighted review
Amie Maennena's profile image
Amie Maennena 
a month ago

Madelyn was a huge help, we found what we needed quickly with her assistance. She was very knowledgeable. We appreciated her willingness to work with us as we mulled over multiple samples. 

Highlighted review
Liz Mayer's profile image
Liz Mayer 
a month ago

We had the best experience working with Madi and the store manager Roger. Choosing tile can feel overwhelming, but their team made the entire process enjoyable and stress-free. They listened carefully to what we wanted, offered thoughtful suggestions, and helped us select tile that looks absolutely beautiful in our space. What truly sets them apart, though, is their customer service. When part of our order arrived damaged, they jumped into action immediately. There was no finger-pointing, no delays — just solutions. They han... read more

Frequently asked questions about The Tile Shop

How is The Tile Shop rated?

The Tile Shop has a 4.3 star rating with 87 reviews. 

When is The Tile Shop open?

The Tile Shop is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com