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The Suburban Collection
- Car Dealers
- Farmington Hills, MI
About this business
Location details
38123 W 10 Mile Rd, Farmington Hills, MI, 48335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Mr. finance and Rafael has been give me the runaround about check engine light and also the tire pressure light that they were supposed to have fixed has been fixed. Had my vehicle for two months and I’m getting a runaround from both.
I let them know I was interested in a car and that I would be in touch with the final details of my potential appointment time. That was all it took for them to blow my phone up like a bill collector. If they are that desperate to make a sale they are liable to sell me anything. I went with another dealer. No one likes pushy business that harass you.
Always friendly and respectful and ready to take care of anything that is needed.
I bought a car in October 2024 and canceled some of the warranties in December. However, the dealership still hasn’t sent the updated receipts to the finance company. I’ve been trying to call them, but no one is answering. Right now, I don’t have any warranty coverage, and no money has been deducted from my account for the canceled warranties. My biggest mistake was buying a car from this place — the service has been very poor.
Frequently asked questions about The Suburban Collection
How is The Suburban Collection rated?
The Suburban Collection has a 4 star rating with 321 reviews.
When is The Suburban Collection open?
The Suburban Collection is closed now. It will open tomorrow at 9:00 a.m.
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