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The Suburban Bourbon
- Gastropubs
- Muskego, WI
About this business
Muskego's newest Eatery and Bourbon bar will open late January, 2014.
Location details
S76W17745 Janesville Rd, Muskego, WI, 53150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"The Bourbon" continually delights. Great staff, very good food and a very inviting atmosphere.
First and last visit last night. I ordered the shrimp, avacado, BLT wrap. It was actually a wrap FULL of lettuce. It had no bacon and probably 6 shrimp at the most, for $13! My husband had a burger which he said was good, but not worth $12. Our service wasn't good either. We had to ask 3x's for another beer. And when she asked us if we wanted dessert, we said no. Her response was, "I don't blame you." Great atmosphere. Wish this place could have made it in Muskego. Unfortunately, this place probably won't last through the su... read more
Business response:
Amy, I am so sorry that you were not happy with your experience and that you did not feel like you got a good value for your money. Your feedback is valuable and your comments well taken. I can assure you that your experience was not common, nor up to the high standards we set for ourselves. I hope that you will try us again, we would love to make things right.
Had a nice time here tonight.(Fri May 16th) There were minor problems with our order and they were very busy. But they made everything right and gave us the dinners and drinks ON THE HOUSE. Now that is what I call customer service. Thank you so very much, we will be back.
Horrible service Friday. Stood at the bar for 10 minutes while they cleaned dishes in front of me before asking for my order. When we got seated we finally called a waitress over after no contact with anyone for over 20 minutes.
Business response:
Craig, I'm so sorry that we fell below your expectations. Your business and your satisfaction are very important to us and I would love the opportunity to make it right. I can assure you that your experience is not common, and not up to our high standards. I would love to welcome you back to The Suburban Bourbon as my guest and show you a much better time.
Frequently asked questions about The Suburban Bourbon
How is The Suburban Bourbon rated?
The Suburban Bourbon has a 4.3 star rating with 430 reviews.
When is The Suburban Bourbon open?
The Suburban Bourbon is closed now. It will open at 9:00 a.m.
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