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The Spa Shoppe
- Hot Tub & Pool
- Whitby, ON
About this business
Durham Region Retailer. Hot Tubs and Swim Spas - Sales & Service, New & Used
Location details
1545 Dundas St E, Whitby, ON, L1N 2K6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
The staff of The Spa Shoppe have been nothing short of spectacular in their pre and post sales service! I went in to gather information and left knowing that regardless what we ultimately purchased, we would be buying it from The Spa Shoppe. Huge shoutout to Laura, James, Stuart and Dave!
I recently had the pleasure of accessing services through The Spa Shoppe, and I must say, the experience was outstanding. From the moment I contacted James, I was greeted warmly by him and was delighted to learn about the history of the swim spa that came with the home purchase. Now I have so much more appreciation in owing a Hydropool (which is Canadian made and the Spa Shoppe in Whitby is the number one dealer not only in Canada but also in the world). Apparently, they installed it in 2019 with the previous owner and they ... read more
Bought just over a month ago... definitely not happy with customer support. UPDATE: Since I am unable to respond, I will respond here. Yes, staff did offer to come and help me as she lives just around the corner. My frustration stems from the offer of her personal text so that we could communicate over the next couple of days to keep the solution going. 👍 this was a much appreciated offer at a time of wanting to get rid of the hot tub at this point. However, I am sure you can appreciate much frustration when I had communica... read more
There was a leak in my hot tub and The Spa Shoppe sent Connor over to address the problem. Let me tell you this guy was amazing. Not only did he fix the leak super fast. He was very friendly and thorough. I inherited the hot tub with the home that I recently purchased so this was the first time experiencing a hot tub. Connor took the time to explain everything I needed to know about hot tubs and even waited until the hot tub was full of water so he could show me exactly how it runs and how all the functions worked. Which he ... read more
I had an excellent experience with this company. After a seamless purchasing process, they have since provided exceptional service and support to my hydropool. Their technician, Stuart, was dedicated, professional and wonderful to work with. Thanks to the whole team and ownership.
Frequently asked questions about The Spa Shoppe
How is The Spa Shoppe rated?
The Spa Shoppe has a 4.9 star rating with 290 reviews.
When is The Spa Shoppe open?
The Spa Shoppe is closed now. It will open tomorrow at 10:00 a.m.
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