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The Shade Store
- Doors & Windows
- Palo Alto, CA
About this business
Location details
250 University Ave STE 109, Ste 109, Palo Alto, CA, 94301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not great. The people in the store are nice and friendly. The actual product and service are not so good. The quality isn't commensurate with the price. Also my order had a mistake and they had to replace (wrong size). The replacement also had a mistake (wrong size). Now the materials are backordered another 6 weeks and they want to re-measure again (3rd time measuring it now).
I’m a repeat customer. They have been very professional and friendly at every stage (sales, measurement, delivery and installation). I appreciated their attention to details and going beyond what was expected. Special shout out to Elana (sales) and Israel (installation). A lot of businesses talk about “customer first” they really follow through. Will definitely go back to shade store
We had a difficult window problem and Lisa helped solve it!
Chase was very helpful with the process of buying for a new construction home in another state. Thanks!
I've shopped for window treatments at the Shade Store in Palo Alto for over 10 years - both for clients and for my home. It has always been the same flawless experience: excellent customer service, beautiful and high quality fabrics and craftsmanship, professional installation service and great overall value. My favorite window treatment store!
Frequently asked questions about The Shade Store
How is The Shade Store rated?
The Shade Store has a 4.4 star rating with 54 reviews.
When is The Shade Store open?
The Shade Store is open now. It will close at 6:00 p.m.
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