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The Shade Store

4.0

About this business

Custom shades, blinds and drapery. Handcrafted in the USA since 1946. Shop Online, By Phone, or in 65+ Showrooms Nationwide. 

Location details

4516 McKinney Ave, Dallas, TX, 75205, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.048 reviews
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Lindsey Obenhaus's profile image
Lindsey Obenhaus 
on Google
a week ago

Extremely Disappointed with The Shade Store – A $10,000+ Mistake I literally never write reviews, but my experience with The Shade Store has been so frustrating and disappointing that I feel compelled to warn others. We spent a fortune on motorized shades and inventory for our new home and have endured seven installation appointments—with more still to come—due to repeated miscommunication, poor project management, and a complete lack of accountability. From the beginning, the Shade Store failed to confirm critical items wer... read more

Lisa Wehrly's profile image
Lisa Wehrly 
on Google
3 months ago

I made an appointment with Chelsey to make sure we had enough time to choose all the shades we needed for our home. She was prepared, helpful, and even came to our home to assure that the decisions we made would work well. Everything is installed and is beautiful. The shades in each room are different, and perfectly accentuate the room's personality. Thank you, Chelsey! 

Brigett's profile image
Brigett 
on Google
6 months ago

Worse customer service, stay away!! I had blinds installed in early May 2024. When they came to install several blinds and valances were missing for some reason. They came back out a couple of weeks later to install the missing blinds and valances but there was still one blind and two valances missing. The installer told me that one of the blinds and one of the valances were never ordered with the original order for some reason so I had to call my sales rep. He wasn’t sure why the other valance was missing. By the beginning ... read more

Mike Henderson's profile image
Mike Henderson 
on Google
a year ago

We were the only people in the store and Dan couldnt care less about helping us out. Acting like we were inconveniencing him. Maybe it was our skin color or we didnt look the part? Regardless his people skills were atrocious, shop elsewhere! Need to learn how to work in sales buddy! 

Anonymous's profile image
Anonymous 
on Google
a year ago

We were the only people in the store and Dan couldnt care less about helping us out. Acting like we were inconveniencing him. Maybe it was our skin color or we didnt look the part? Regardless his people skills were atrocious, shop elsewhere! Need to learn how to work in sales buddy! 

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Frequently asked questions about The Shade Store

How is The Shade Store rated?

The Shade Store has a 4 star rating with 48 reviews. 

When is The Shade Store open?

The Shade Store is closed now. It will open tomorrow at 9:00 a.m. 

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