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The Sands-Constellation Heart Institute - Rochester
- Healthcare
- Rochester, NY
About this business
Location details
1415 Portland Ave Suite 240, Ste 350, Rochester, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Would not recommend. Customer service is not friendly. Bordering on rude. Had to cancel some appointments due to health issues. So in turn, they refused to fill one of my scripts that's due, and it's one I need for heart conditions. So I will find another company for my needs. They definitely need some customer service training. Unacceptable to talk that way to patients, whom rely on medical help.
Avoid. They will charge you $ 270 for an EKG! They will justify it by saying it is billed from Roch General hospital. Or try to blame it on your insurance.
The staff is rude and totally inconsiderate. I have had an appointment since August, They just called and cancelled it. Now They want me to wait another month in a half. Rochester Regional....get with this staff. Totally Unacceptable customer service!!!
I’ll be telling anyone who asks to avoid this place. Called to make an appt for an initial visit, the lady on the phone was so wonderful and understood we wanted to be seen sooner rather than waiting several months for the Batavia office. Got us an appt for 2 weeks out, great! My husbands appointment was supposed to be tomorrow, we made it at the beginning of June. And since then, I have received a letter once a week in the mail, each one a different date they changed the appointment to. So extremely unprofessional. First a ... read more
Frequently asked questions about The Sands-Constellation Heart Institute - Rochester
How is The Sands-Constellation Heart Institute - Rochester rated?
The Sands-Constellation Heart Institute - Rochester has a 2.9 star rating with 17 reviews.
When is The Sands-Constellation Heart Institute - Rochester open?
The Sands-Constellation Heart Institute - Rochester is open now. It will close at 4:30 p.m.
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