The Salvation Army Sunset Lodge

marilyn markell 

on Google

8 months ago

My Mom has been in Sunset for many years. She has advanced dementia. She should, quite honestly, not still be alive. However, she gets such excellent care at Sunset that she is still going strong. The staff are caring and efficient. My Dad visited my Mom several days a week consistently through the years (before his death) and the staff were also excellent with him and understood his loneliness. They were like a family to him. Long term care is challenging for families and residents but the staff at Sunset do everything they... read more

lynn duck 

on Google

2 years ago

Other than some care aides the place is okay. They need to improve with some staff attitudes to family and laziness. It was daunting that resident belongings disappear and the attitude is "I find that hard to believe." There are alot of positives but a few bad apple employees make it a very disrespectful care facility. I write this as a need for vast improvement in the care aide category. Many employees are excellent bit those 2nd floor bad apples made it so negative. The director blames family for things going missing and t... read more

M Robinson 

on Google

5 years ago

My father passed away and when we returned to grab his belongings from his room, we found dried vomit and blood on the floor. You'd think they would have cleaned that up out of respect for him and his family. They also rushed us to get his belongings out and often complained about his size and being difficult to move and care for. Some staff were very friendly and helpful while others were not.