This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
25 W 28th St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I had a wonderful facial from Natalia my skin was glowing after I highly recommend her
I have to say the way they have handled our situation after the fact turned a lovely spa experience into a pretty big disappointment. My wife and I booked at the Ritz for a staycation for her birthday. When I inquired about the spa, I was explicitly told we were receiving a $300 credit if we booked. It made sense to me considering my Marriott status and the fact that it was during the extreme cold snap so they might not be busy. I booked assuming they had not told me false information. When we checked out none of the spa tre... read more
Irina at the reception area is kind, professional and went above and beyond in hospitality and care. Last weekend I booked a spa day for me and my daughter as part of our wedding dress fitting weekend. I accidentally booked our massages on the wrong day and was devastated. Irina very professionally handled the situation by helping us to find another appointment, and took it further and offered us champagne and allowed us the use of the relaxation room that day. Her kindness changed what would have been a disaster and made us... read more
This review is for spa only. The women's shower and steam room area are OUT OF ORDER / UNAVAILABLE. This was not communicated when we booked the massage or even when we arrived - only found out about this when I saw the area being blocked. I was told to use the shower in the accessibility BATHROOM which was not at all a pleasant area. I waited for over 5 minutes for hot water to come out from shower. But turned out there was NO HOT WATER - The water was freezing the whole time. Then I ended up having to take a shower in the ... read more
The Ritz-Carlton Spa New York, NoMad has a 5 star rating with 1 review.
The Ritz-Carlton Spa New York, NoMad is closed now. It will open tomorrow at 10:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com