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The Ritz-Carlton, Kapalua

4.6

About this business

Escape to Maui for a true Hawaiian experience at the newly transformed Ritz-Carlton, Kapalua, a AAA Five-Diamond beachfront resort where cultural and environmental appreciation combines with world-class service and facilities. 

Location details

1 Ritz Carlton Dr, Maui, Lahaina, HI, 96761, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.62,943 reviews
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tracyhickerson's profile image
tracyhickerson 
16 years ago

We own a house in Maui in Wailea (South Side), so we only booked an evening at this hotel when my sister held her wedding reception at one of their ballrooms. Well, it was more of like a ballroom, then an outside lanai. They flew in photographers and a DJ crew (Spintronix, from Daly City?) from the mainland and everybody pretty much stayed at the hotel. A group of over 100 total. As for the hotel, no biggie. Stuffed shirt clientele, ugly, boring, uninspired hotel. Crappy customer service! OMG, you don't even want to get me s... read more

brdave's profile image
18 years ago

Nice, but failing on the details – The positives: This is a beautiful resort, with some of the most impressive views (from almost anywhere on the property) that I've seen in Maui. The photos on their official web site just don't do it justice. Take a look around the internet at some personal photo's that people have posted. The beach is awsome. Soft, clean sand, with very few rocks. It's open to the public (like all beaches on Maui), so it can get busy, especially on the weekends. But even when it's crowded, it's enjoyable. ... read more

vegaslocal's profile image
vegaslocal 
20 years ago

Maui Ritz Carlton is disapointing – I've stayed at some very nice Ritz Carlton properties such as the Chicago and Hong Kong locations but this Maui resort isnt one of them. We had two rooms and they were both worn. The furniture(especially the credenza) has not aged well. The TV was so old. Overall cleanliness should have been better, especially around the toilet paper holders...gross! At least the bed was comfortable. At most Hawaiian resorts, you are surrounded by fresh orchids in bathrooms, hallways, etc. There were very ... read more

Scotto's profile image
21 years ago

I stayed there last year. This property certainly lives up to the Ritz Carlton standard of luxury and the location is unbelievably beautiful. Unfortunately, the branding of the interiors is so strong that, unless you look out your window, you could convince yourself that you were at any of the Ritz properties around the world. Too much chintz and polished brass and too many crystal chandeliers for my liking on a tropical getaway. I would recommend, instead, the Kapalua Bay Hotel which is a Starwood property that shares the g... read more

brandonman22's profile image
brandonman22 
22 years ago

One Of The Best – Definitely the best resort on the island next to the Grand Wailea. Great place to take your family and all the best snorkel spots are close to the hotel. Make sure you like frogs before you come here too because there's millions of them around here. Overall it was the best resort I've ever stayed at! 

Frequently asked questions about The Ritz-Carlton, Kapalua

How is The Ritz-Carlton, Kapalua rated?

The Ritz-Carlton, Kapalua has a 4.6 star rating with 2,943 reviews. 

When is The Ritz-Carlton, Kapalua open?

The Ritz-Carlton, Kapalua is closed now. It will open at 9:00 a.m. 

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